AutoNation Cadillac West Palm Beach

Definitely 5 stars! This dealership definitely has a 5 star customer service grade form me. Every step in the process was a breeze due to the professionalism and commitm This dealership definitely has a 5 star customer service grade form me. Every step in the process was a breeze due to the professionalism and commitment to customer satisfaction that is clearly a priority to AutoNation Cadillac of WPB. All the people involved with my experience purchasing my new Escalade were exceptional, and went out of their way to meet my needs. I would like to give a special thank you to Brittany (my sales associate) for taking the lead during my purchase and then continuing to provide regular follow-up on my satisfaction with AutoNation and assuring that I remain happy with my Cadillac. This I have never experienced from a dealership sales representative. Usually once the sale is made that relationship is over. Not so with Brittany - She continues to stay in touch to this day. So anyone out there considering a Cadillac, and wondering who to ask for..... Trust me, ask for Brittany - she will take great care of you! More

How easy this was to get the car I wanted Our visit to Autonation Cadillac was such an easy and it was all because of Sharon Gadbois, she is unbelievable, when we thought it was all over, and Our visit to Autonation Cadillac was such an easy and it was all because of Sharon Gadbois, she is unbelievable, when we thought it was all over, and then low and behold the car was detailed , my license tag on the new car with a sign on the car stating it was ours. No one worked this hard for us. We will make sure when we are ready for a new car again we will be working with Sharon again. We are so happy with our purchase thank you More

My 3rd vehicle purchase from AutoNation Cadillac WPB This is my 3rd Cadillac purchase from this dealership and my 4th Cadillac purchase overall. Sharon and the team are great and i can't say enough good This is my 3rd Cadillac purchase from this dealership and my 4th Cadillac purchase overall. Sharon and the team are great and i can't say enough good things about these guys. They're awesome More

Certified Preowned car with no Seat belts I purchased a CPO 2015 Escalade, after taking a delivery, i was driving home and low engine oil light came on. Also in 3rd row seating there was NO SE I purchased a CPO 2015 Escalade, after taking a delivery, i was driving home and low engine oil light came on. Also in 3rd row seating there was NO SEAT BELTS. They sold me a certified pre owned car without seat belts, and CPO means they did a 175 points safety inspection. next day I returned the car and All they had to say to me was that they apologized. My sales person was Eric and he was really nice and appologetic. I am still waiting to hear from General Manager More

great experience our sales rep Wayne Strickland made the experience wonderful. also, the price and financing beat any other dealer. overall. it was a great experien our sales rep Wayne Strickland made the experience wonderful. also, the price and financing beat any other dealer. overall. it was a great experience. i love Cadillac More

Good Experience In the past 3 years bought 2 cadillac from Elijah. Coker. Excellent service!! Highly recommend Elijah. Auto Nation always has good sales rep. Very k In the past 3 years bought 2 cadillac from Elijah. Coker. Excellent service!! Highly recommend Elijah. Auto Nation always has good sales rep. Very knowledgeable!! More

HORRIBLE My car was went in for overheating issues, after a bad first experience I wrote a negative review on the email survey I was sent. Only to end up havin My car was went in for overheating issues, after a bad first experience I wrote a negative review on the email survey I was sent. Only to end up having to take it back 9 days after getting my car back for the same issues. They are denying that the cause was related to the original repairs so they don't have to take responsibility. After saying I wanted the number for the corporate office the service manager told me he to look up the number myself and that he wanted me to pick up my car because he had "the right" to refuse my repairs because I wanted to complain. I WOULD NEVER RECOMMEND ANYONE GOING TO THIS DEALERSHIP! Horrible customer service! More

Great sales and service experience! My fist experiences with AutoNation Cadillac were on the service side. I've been consistently impressed with their professional and customer focused a My fist experiences with AutoNation Cadillac were on the service side. I've been consistently impressed with their professional and customer focused approach to service. Although my lease was originated in another state I was always treated like one of their own customers. Both Mike and Tom in Service are tops. With my lease about to run out while still in Florida, I naturally went to AutoNation with high expectations and met Perry D'Alelio. My shopping experience was wonderful! In addition to a very outgoing and friendly personality, Perry has a great depth of product knowledge, including brand new models. His follow up was fast and thorough. I couldn't have asked for a better experience! More

BEST CAR BUYING EXPERIENCE EVER Where do I begin? I've purchased many cars in my lifetime. However, by far, this was the absolute BEST experience I've ever had making a purchase of t Where do I begin? I've purchased many cars in my lifetime. However, by far, this was the absolute BEST experience I've ever had making a purchase of this magnitude. Elijah Coker hands-down is the most consistent,hard-working, dedicated, honest, and reliable salesman I have ever had the opportunity to work with. My 2009 Dodge Charger gave out on me on a Thursday. Panicked and stressed, I went to the dealership 3 days later. Although I am currently in the courts attempting to restore my credit due to identify theft 2 years ago, I did not think I could get a loan to purchased a vehicle. When I tell you Elijah was heaven sent... YOU MUST BELIEVE ME! Currently my credit is jacked up, yet I did not stop me from driving away in my new Cadillac.I credit God first, and Elijah for all they have done for me. If you need a car, GO SEE ELIJAH...HE'S YOUR MAN! If your credit is jacked up, GO SEE ELIJAH...HE CAN MAKE MIRACLES HAPPEN! It is because of this amazing experience, my entire family WILL NEVER purchase a vehicle from anyone or anywhere else. THANKS ELIJAH FOR MAKING MY DREAMS COME TRUE! If you don't believe me, GO SEE HIM FOR YOURSELF AT WEST PALM BEACH AUTONATION ON 45TH STREET AND CONGRESS. I would also like to thank Mr. Ernie Neuwald and Jackson Hughes for such terrific service and hard-work. You guys were great as well! I APPRECIATE YOU ALL MORE THAN YOU WILL EVERRRRRRRRRRRRRRRRRRRR KNOW! More

Please get your new car from them So i started out texting with Cadillac.com And i told the guy what i was looking for and he told me to hold on That he would have to make a call So i started out texting with Cadillac.com And i told the guy what i was looking for and he told me to hold on That he would have to make a call He text me back and said i found the car the color with sunroof and nav i was like great and he said it was at AutoNation Cadillac WPB Then this great guy called Rudy Lavelanet called me we set up a time and date went to the dealer the car was up front did the test drive loved the car and it was done Rudy Lavelantet transferred my xm service to the new car and called my insurance company took care of all that for me And had my onstar ready to go and out the door we went OH my car is a cadillac ATS also i would like to say go see Rudy Lavelanet for your new car Please call him and set up a time to come out 561-845-5500 Ext 3561 also thank to Jackson Hughes Ernie Neuwald and Mike Fixler for being really nice and making the whole thing stress FREE SO A BIG THANKS GUYS More