AutoNation Cadillac West Palm Beach

Very Unfairly and Management very unprofessional I just purchased a used vehicle it turns out the vehicle is an foreign. vehicle that's time about to go out therefore we been having problems with the I just purchased a used vehicle it turns out the vehicle is an foreign. vehicle that's time about to go out therefore we been having problems with the car since the day of purchase. Advised anyone not to purchased a vehicle from this Dealership AutoNation Cadillac of West Palm Beach. More

Beware of additional charges or things wrong with your car! My car had to get towed here and this is why I hate dealerships. AVOID ALL DEALERSHIPS. I told AutoNation SPECIFICALLY only change out my tire that ne My car had to get towed here and this is why I hate dealerships. AVOID ALL DEALERSHIPS. I told AutoNation SPECIFICALLY only change out my tire that needed replaced. I already had the engine light checked and it was just a faulty sensor, no big deal. When I get my car back later on that day my alternator light mysteriously started coming on and off when I would start my car. Hmm, I wonder if they messed with something to make it to where I would have to come back in so they could fix it? I check my battery and right when I open my trunk the compartment is open with the cover laying in the middle of my trunk. Right away I knew someone had been in there, it doesnt just fall off and I was just in my trunk before I had to get my car towed and the cover was on and fine. Now all of a sudden I have a bad alternator not getting enough voltage from the battery to run my car effectively. Ridiculous, especially since I've replaced the alternator before and the battery is semi new as well. This is EXACTLY why I do not trust dealerships and why you should stay away! This happens or add ons or things all of a sudden are broken or need fixed when you bring to a dealership. I highly recommend finding a trustworthy local shop who wants your business the right way so you come back, now initiating things to make you come back. More

Great salesman I drove in for service and left with a new car! What more can I say about the salesman, the deal and the dealership. They are the best! I drove in for service and left with a new car! What more can I say about the salesman, the deal and the dealership. They are the best! More

Best service department A1 Top Notch!!! Mr. Pettine and all of the crew make me feel like royalty every time I come in. Best service department I have ever been to in 30 years. You could not Mr. Pettine and all of the crew make me feel like royalty every time I come in. Best service department I have ever been to in 30 years. You could not get me to go anywhere else. I drive all the way from Port St Lucie for their top notch service. That is over 50 miles. More

The most pleasant car buying experience I've ever had! Never owned a Cadilac - until now! Sharon Gadbois was fabulous. Professional, knowledgeable about the products and a pleasure to work with. My wife an Never owned a Cadilac - until now! Sharon Gadbois was fabulous. Professional, knowledgeable about the products and a pleasure to work with. My wife and I tested a number of vehicles until we found - or rather- Sharon found us the one! Right off the transport- 2018 ATS Coupe! The Sales Manager - Benny Martinez- was great as well. No pressure sales and a fair price. I would certainly recommend AutoNation Cadilac and Sharon Gadbois if you are considering a new ride. More

Excellent experience in leasing a new XT5 My experience in returning an CT4 after lease expiration and leasing a new XT5 with first rate. Heading the transaction was Brittany Strait who a did My experience in returning an CT4 after lease expiration and leasing a new XT5 with first rate. Heading the transaction was Brittany Strait who a did an absolutely fabulous job in responding each of my stated goals, needs and preferences in find a new car to lease. I recommend her highly for all my future interactions with AutoNation Cadillac. After 7500 miles, the car is performing beautifully and I could be more pleased. More

Love my new Cadillac XT5 Platinum After a weekend of driving the XT5, must say this is the best SUV I ever got ever....and I have had a few. I forgot to mention that this all came abou After a weekend of driving the XT5, must say this is the best SUV I ever got ever....and I have had a few. I forgot to mention that this all came about as I brought in my 2015 SRX, Anne Lopatin, sales manager was primary responsive for the switch to the XT5. I brought the SRX for a service call and she arranged for me to have a brand new 2017 Cadillac XT5 as a loaner. My wife, the primary driver fell in love with the car and we had to get one. From that point, Sharon Gadbois did a fantastic job with the WPB team to get me into it. What a great gang, this is my 4th Caddy with this dealer and they are A-1 all the way More

This being my 50th car, best experience ever Just got my 4th Caddy from Autonation in West Palm. 2 SRX, a CTS-V and this week an XT-5 Platinum fully equipped. Sharon did a great job, introduced u Just got my 4th Caddy from Autonation in West Palm. 2 SRX, a CTS-V and this week an XT-5 Platinum fully equipped. Sharon did a great job, introduced us for the first time to a detailed explanation of the car complete with a road test. Thats how a car needs to be introduced and delivered. Congrats Sharon and the whole team, Benny, Dean, Mike's More