AutoNation Cadillac West Palm Beach

Ultimate experience. From the time we walked through the door until the time we drove off with the purchased vehicle. Marlena was very professional and was truly a pleasure working with. door until the time we drove off with the purchased vehicle. Marlena was very professional and was truly a pleasure working with. More

This dealership has always gone the extra mile. This is my third vehicle that I've purchased from them and will continue to be their customer in the future. my third vehicle that I've purchased from them and will continue to be their customer in the future. More

Mike was wonderful! Excellent customer service- no pressure. Extremely patient in explaining the packages and showing me how to use all of the bells and whistles. It was such. Great experience, we bou pressure. Extremely patient in explaining the packages and showing me how to use all of the bells and whistles. It was such. Great experience, we bought two! More

Two hours is too long of a wait for an oil change and tire rotation. In addition, I waited another 30 minutes after my car was ready because my advisor was busy with another customer. I had to ask anoth tire rotation. In addition, I waited another 30 minutes after my car was ready because my advisor was busy with another customer. I had to ask another advisor to check me out otherwise I would have waited longer. More

Richard Williams lied Richard Williams The finance manager , is now ignoring my emails, when he deliberately knew that my husband and I were bringing in our plates to trans Richard Williams The finance manager , is now ignoring my emails, when he deliberately knew that my husband and I were bringing in our plates to transfer to our new vehicle we were purchasing, when we arrived it was 5 minutes before closing (4 hour drive from the Keys), we look at the contract and it has a new plate fee, he wouldn’t type up a new contract, fixing the new plate charge, instead of a plate transfer. He tried telling us the state would reimburse us. When I reached out to him since it’s been 4 months and the state has not reimbursed us, he apologized and said he didn’t know this was happening....when in fact he’s the one that originally told us this BS about the state reimbursing us etc. he then goes to say in the email anything over $150 automatically goes to the finance company which is also BS. Luckily I was at the dmv Friday & told them exactly what Richard did with my plates , they advised me to contact title services at the dealership & they also stated it was a very dumb move on his end considering we have sheriffs license plates. If you like people trying to take advantage of your hard earned dollar go here, otherwise stand clear! More

Beware This dealership make promises that they do not uphold. They will tell you anything to sell a car. Instead of upholding their promises they will give y This dealership make promises that they do not uphold. They will tell you anything to sell a car. Instead of upholding their promises they will give you the run around. The used car manager Carlos and the used car salesman Gino Julian does not return phone cars once a sale is complete. You would think a large deanship like Automation would have great customer service and would keep the promises made to customers but they do not. If you buy a car from this dealership be sure to get everything in writing. I will never buy a car from an automation dealership again. Its a shame Carlos will send a email with his number but when you call he never answers. If you go to the dealership you will find the salesman gathered around talking and Carlos just sitting in his office but no one can answer or return phone cars. I am very disappointed with the way I was treated after spending over $65,000 at this dealership. More