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AutoNation Cadillac West Palm Beach

West Palm Beach, FL

4.5
428 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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2101 45th Street

West Palm Beach, FL

33407

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Showing 428 reviews

August 30, 2021

ExcellentRepaired an unexpected problem (wheel bearings) Excellent Repaired an unexpected problem (wheel bearings) besides routine service Efficient and courteous My repair agent was great Waiting room More

by crfoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylynn
Sep 04, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 30, 2021

My service manager Steve always keeps me informed about service requred More

by Arnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve R
Sep 03, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi Arnold, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2021

It's always a smooth and efficient experience at this dealership. Customer service has been excellent and Marc goes above and beyond each time I visit. It's a pleasure... More

by johnatfifthline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Poitras
Sep 04, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2021

Big, busy and friendly. They’ were very accommodating, if slow to get things done. Got to view the car on Friday, Ageed to buy car with assurances that it would be delivered Monday, Tue at latest….. got del More

by Jfredlock
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Matos
Aug 30, 2021 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 19, 2021

Unfortunately the customer service was poor . This is the second time I was not pleased with customer service More

by Broberts
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad
Aug 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

August 17, 2021

You can’t go wrong with Autonation Cadillac. Abi not only took care of us at the dealership but he assured our experience would be a good one days before we picked up the car. The entire team made us f More

by AK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abido
Aug 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 17, 2021

Very good service. Very pleasant employee’s& relaxing lounge waiting area More

by Pathavican
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Janet
Aug 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 14, 2021

Best dealership experience I’ve ever received. After a bad experience a year ago, I was scared to go through the process again but auto nation, especially Steven Olds and Richard Panton, made my experienc More

by dareaujulia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Panton, Steven Olds
Aug 17, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Steve Olds was the best. I knew which car I was interested in and he had everything ready when I came. It made it easy More

by TAN227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Olds
Aug 17, 2021 -

AutoNation Cadillac West Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 13, 2022 -

TAN227 responded

I have the best service agent. Mark Castro is excellent. He works very hard to please the customer and get the service done in a timely manner

August 06, 2021

Ultimate experience. From the time we walked through the door until the time we drove off with the purchased vehicle. Marlena was very professional and was truly a pleasure working with. More

by damarshall1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlena Hetzer
Aug 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Cadillac West Palm Beach! Thank you so much for being one of our valued guests and we look forward to your next visit!

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