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AutoNation Cadillac West Palm Beach
West Palm Beach, FL
428 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 428 reviews
November 15, 2021
On Thursday November 4th I went to the Autonation dealership in West Palm Beach. I was looking for a used Cadillac sedan. Upon entering the showroom I saw a 2018 sedan that I thought was interesting. dealership in West Palm Beach. I was looking for a used Cadillac sedan. Upon entering the showroom I saw a 2018 sedan that I thought was interesting. The salesman, Mike Hines, was very informative when I expressed a very keen interest in purchasing the vehicle. I asked if I could test drive the vehicle and was told because it was raining the car couldn’t leave the showroom. We made arrangements the next day to test drive the vehicle, no rain that day. As we were driving to the dealer for our 11:00 o’clock appointment the salesman called to say the car had been sold. I asked way I wasn’t given the courtesy of at least making an offer after my appointment for the test drive. The manger, Adam, said the buyer had been in previously and came back to make the purchase. Both Adam and Mike knew this person was coming to make the purchase and never indicated someone else was interested. I think this is a very underhand practice. I leased my 2020 Cadillac from this dealership so you would think there would e some common courtesy extended to past customers. I still have a year and half left on my lease but I will never return and take my business to dealerships that respect and appreciate customer relationships. Respectfully, Michael P. Childrose More
by Michaelchildrose
Employees Worked With
Mike Hines salesperson and Adam? Manger
November 08, 2021
auto nation , once again provided in a professional manner what I had to have done in a time ly manner - have always received the best service from auto nation ! manner what I had to have done in a time ly manner - have always received the best service from auto nation ! More
by phillipcausey1
Employees Worked With
Vivian Parkes
November 04, 2021
Too many phone calls goes on answered. When I picked up my vehicle it was not washed, the floor mat paper was in the back seat. My seat had dirty finger prints … my vehicle it was not washed, the floor mat paper was in the back seat. My seat had dirty finger prints … More
by Dev735
Employees Worked With
Keilynn Barizone
October 29, 2021
Dealership and salesperson, Michael Heinz, were very attentive. Transaction was straight forward. Autonation dealerships have always satisfied my auto needs. attentive. Transaction was straight forward. Autonation dealerships have always satisfied my auto needs. More
by Wkedersha
Employees Worked With
Michael Heinz, Adam Kay
