Back

AutoNation Cadillac West Palm Beach

West Palm Beach, FL

4.5
428 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
Contact Dealership

2101 45th Street

West Palm Beach, FL

33407

Directions

By Type

Showing 428 reviews

May 27, 2022

Top Notch dealership. They have serviced my car twice and they have taken very good care of my car an me! More

by Soowho
Price
Recommend Dealer
Yes
Employees Worked With
Terrance
May 31, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 25, 2022

Everything was ok. Especially they helped a lot for all issues. Thanks to all autonation cadillac west palm beach More

by goksun.esen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Murphy
May 27, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 25, 2022

Do not purchase a car from autonation Cadillac palm beach florida. They will promise you the world before you sign the documents and then drop you ammediatley after you leave the dealership. More

by Bumbolio
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roland Matos, Abi R Matari
May 26, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we are deeply disappointed by your experience at AutoNation Cadillac West Palm Beach. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

May 23, 2022

Absolutely terrible customer service sold me car rany credit then sold car out from 7nde4 me leaving me hanging tr8ed selling me a more expensive dublicate car in worse condition that was there solution More

by W4spas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Management
May 25, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (561) 291-6025. We'd appreciate the chance to make your experience a positive one.

May 12, 2022

I was there for a oil change etc. but it was almost 3 hours to long More

by collitj1300@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
May 15, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

May 12, 2022

Great experience Jim Kaplan was the best he took a lot of time with us. More

by Klf1279
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoss
May 15, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

Very efficient method of maintaining contact with me and updates on the progress of repair. Appreciate being taken home and picked up. Very friendly staff. One suggestion. Wash car after service More

by Bergal66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tj
May 15, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

I have been at this dealership since I bought the car there 2017. Never has there been a problem with service and I appreciate my regular sales person. I was late on service upkeep, during covid drove More

by pbbnem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janer
May 15, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

May 23, 2022 -

pbbnem responded

AutoNation Cadillac West Palm Beach May 12, 2022 pbbnem I have been at this dealership since I bought the car there 2017. Never has there been a problem with service and I appreciate my regular sales person. I was late on service upkeep, during covid drove very little. Finally, I brought the car in for service. I was there 3 hours with a big bill which I expected. My daughter noticed the fab needed a battery replacement, which I did there on the same day. Last week I went to Publix and the car would not start, needed someone to help me get the car key out of the container! For me this was a huge problem situation as I could not get the fob to open. I had to stop a stranger in Publix lot to help me get the fob open. The same day I ordered 4 new tires and they ride TERRIBLLE.

May 10, 2022

It’s always pleasant. The wait is longer than expected. My pet peeve: why are my dashboard settings always changed? You should return the. Settings to my positions. More

by Judie.drexler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 13, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Judie, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 09, 2022

I came into the dealership with no appointment because I had something in my tire and I wanted to get it checked out. They took me right in without question. I was hoping I didn’t need to buy a new tire, I More

by dawoodson13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
May 11, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
26
...