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AutoNation Cadillac West Palm Beach

West Palm Beach, FL

4.4
436 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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2101 45th Street

West Palm Beach, FL

33407

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Showing 436 reviews

September 19, 2022

Very disappointed by the service I received at this visit. Considering we are long term customer. More

by Dkemmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remmber
Sep 26, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

September 10, 2022

Excellent, Prompt, Service with minimal wait time, professional, courteous. Returned vehicle clean. Responsive to concerns More

by shaynagittel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Sep 14, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 06, 2022

We had a great experience. Marlena was wonderful to work with and very knowledgeable regarding our vehicle ! More

by jeannerozendal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlena
Sep 09, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello there! We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 06, 2022

Pleasant atmosphere, treated as a friend not a customer. I knew what I wanted. It was found, test driven and purchased. Happy with the whole experience More

by Upfront60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Gold
Sep 09, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 01, 2022

Fixed a recall and changed oil ,rotated tires and flushed cooling system in the time they told me they would. The vehicle was cleaned before it was returned to us. Everyone was pleasant and friendly. Thank y More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Janer
Sep 06, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2022

Staff was kind and no pressure. Car was clean and ready for test drive/pick up when we arrived. Only issue was the seat tear which was not shown or described in online pictures, nor More

by Adrienne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike & Stephen
Sep 03, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Adrienne, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 28, 2022

The service department is professionally run given great service and advice. My service manager Steve is Courteous and professional. More

by Oscarbreeding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 31, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2022

The employees are Wonderful! They are Very Respectful, Professional, Courteous and I have to say.....Fun! They Really do care about your concerns. More

by graymatsi11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Owen, Abby Matari, Mark Castro, Orville, Dedroy
Aug 30, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 30, 2022 -

graymatsi11 responded

Thank you!

August 24, 2022

The service is excellent & the service managers are very honest. We took our car in to be checked for brakes& we’re told to wait for the next car checkup. More

by flintone11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Aug 28, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 17, 2022

Sincerely the best experience purchasing a new vehicle. Mike Jolly was professional , friendly , and easy to talk to. Hoss was equally a pleasure! More

by clayfenceandbarns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jolly Hoss
Aug 23, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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