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AutoNation Cadillac West Palm Beach

West Palm Beach, FL

4.5
428 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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2101 45th Street

West Palm Beach, FL

33407

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Showing 428 reviews

December 07, 2022

Just another dealership using Covid and the economy to rip you off. They don’t accept standard Cadillac offers and incentives. They make up their own exceptions that Cadillac doesn’t have. More

by Jubal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Kay
Dec 09, 2022 -

AutoNation Cadillac West Palm Beach responded

Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

December 04, 2022

Very welcoming, no pressure to buy. Worked without salesmen and both were very professional and friendly, answered all our questions. We left the first time, then decided to come back a More

by luznerada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jolly, Mike H
Dec 05, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2022

Very happy with my routine service visit on my 2021 CT5. The advisor was friendly, knowledgeable & efficient. The work was done in less time than estimated. I would highly recommend. More

by jpc999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 03, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

November 30, 2022

I brought my SRX in for two service visits recently. Mark was my service advisor for both visits and he couldn't have been nicer. He was extremely professional, very knowledgeable and kept checking back More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Dec 01, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello Michele, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.

November 26, 2022

My wife and I came in and was greeted by the sales person Rudy who is an older gentleman and could definitely relate to my wife and I he was very knowledgeable soft-spoken we felt that he’s immediately I hav More

by Armandopresti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Lavelanet
Nov 28, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 19, 2022

Steve my service writer goes out of his way to see that I am completely satisfied with the work being done. The dealership is clean and the staff makes you feel welcomed. Great service. More

by J. Regan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer
Nov 23, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2022

Mr Jackson was fantastic. Professional and treated me with respect. The whole experience was great and I wouldn’t take my Cadillac anywhere else for service. More

by Thomasfaragoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jackson
Nov 21, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

Abi Matari was very professional and knowledgeable. He was very timely in his explanations regarding the features of the vehicle. He made every effort to see that we were satisfied customers. I would d More

by winston53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abi Matari and Mayara
Nov 18, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Cadillac West Palm Beach and we hope to be of service again in the future.

November 15, 2022

I was taken in for service immediately, service was conducted in an efficient and thorough manner. More

by cindy.schlossberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve J
Nov 19, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 08, 2022

Love everything about them from start to finish! Professional and caring for sure! Highly recommended to anyone looking for quality sales, finance and service. More

by dd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avi and Mark
Nov 16, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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