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AutoNation Cadillac West Palm Beach
West Palm Beach, FL
431 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 431 reviews
August 04, 2024
Fantastic service and communication from Steven. Was welcomed and given a quick hug by Arturo, which made me feel welcome like family. The older gentleman, I guess he does the valet, because I was t Was welcomed and given a quick hug by Arturo, which made me feel welcome like family. The older gentleman, I guess he does the valet, because I was told to bring my ticket to him to retrieve my car from service…unfortunately, he wasn’t so nice, but we all have bad days and he must’ve been having one. He was unfriendly and didn’t seem to care that I had a question….even a small smile would’ve been nice. My car was fixed as quickly as Possible and getting a loaner care and returning it was super easy. More
by Ihavegreatkids55
Employees Worked With
Steven and Arturo
July 16, 2024
GREAT SERVICE STEVEN JENNER. ON THE OTHER SIDE YOUR CUSTOMER LOUNGE SUCKS .THE T V CHANNEL IS TERRIBLE AND NOT ONLY DID YOU TAKE AWAY THE SANSWICHS BUT ALL THE SNACKS.. MAKE SU ON THE OTHER SIDE YOUR CUSTOMER LOUNGE SUCKS .THE T V CHANNEL IS TERRIBLE AND NOT ONLY DID YOU TAKE AWAY THE SANSWICHS BUT ALL THE SNACKS.. MAKE SURE YOU TELL JOHN DI LUCA THE MANGER.. More
by secondo6324
Employees Worked With
STEVEN JENNER GREAT SERVICE ADVISOR.
July 02, 2024
Took my 2020 Cadillac Escalade ESV in for a vibration concern, after 3 plus months and several parts replaced later, my problem has not been solved. I’m still trying to reach my service writer and/or the concern, after 3 plus months and several parts replaced later, my problem has not been solved. I’m still trying to reach my service writer and/or the service director, and neither are returning my calls to help resolve the issue. I’ve reached out to Cadillac corporate and started a case, and they are the only ones I have heard from, they check in weekly, and they have tried reaching the service director at the dealership, and they have had no luck reaching them too. Very disappointed with this dealership and their business practices. More
by Kevin I
Employees Worked With
Wilson
June 09, 2024
Amazing high end luxury experience, start to finish. Tier One treatment by all of the staff, who made us feel special and appreciated during our purchase. First time Incan remember I was sad to say good Tier One treatment by all of the staff, who made us feel special and appreciated during our purchase. First time Incan remember I was sad to say good bye to the dealership staff as our visit ended! Highly recommend! More
by 3littlefins
Employees Worked With
Arturo Portillo, William Woodson
