AutoNation Cadillac West Palm Beach

Was working with Zach R for a couple of months to purchase a new Escalade. He was very informative and understanding from the start. Did not pressure me to purchase, knew what I wanted, called me whe purchase a new Escalade. He was very informative and understanding from the start. Did not pressure me to purchase, knew what I wanted, called me when some inventory came up. I waited for a good deal, he called me with an offer I couldnt refuse and a deal was made! Usually when going to a dealership for a car purchase, you have to negotiate with many employees. Not with Zach or at Auto Nation. I did meet the finance manager and GM but under good terms, not to try to "close the sale." I will be going back for my next truck purchase! Highly recommend their location and to use Zach Rimpela as the sales rep. More

This was my first time visiting, and I was impressed by both the Dealership, and all of the people there, especially Wilson, the Service Advisor who took care of me. both the Dealership, and all of the people there, especially Wilson, the Service Advisor who took care of me. More

Long time Cadillac owner. Purchased multiple cars from this dealership. Brought in my xt4 for oil change. Waited 2.5 hours for it to be completed. Plus car wasn’t even washed Purchased multiple cars from this dealership. Brought in my xt4 for oil change. Waited 2.5 hours for it to be completed. Plus car wasn’t even washed or vacuumed. The service adviser did pay for the oil change so that was a plus and only reason I still recommend this dealership. Will request a rental next time otherwise I’ll go to competitor dealership which is closer to me in distance More

I have been buying cars for years and this was the best experience that I have ever had from the salesperson to the finance department. experience that I have ever had from the salesperson to the finance department. More

Service is competent, timely, and efficient. The service writers are knowledgeable and helpful. The waiting area is adequate and have coffee available. A few cookies would not hurt. The service writers are knowledgeable and helpful. The waiting area is adequate and have coffee available. A few cookies would not hurt. More

Great to work with. very good communication throughout the process. great salesman to work with. very good communication throughout the process. great salesman to work with. More

I have known Brad a number of years now. He couples excellent service with an extensive knowledge of the vehicle. Also, Robert, the service manager and John the GM were both helpful. He couples excellent service with an extensive knowledge of the vehicle. Also, Robert, the service manager and John the GM were both helpful. More

The service department at AutoNation Cadillac of West Palm has gone above and beyond to ensure my vehicle is properly cared for. Mr. Jackson along with the service manager have been great to deal with an Palm has gone above and beyond to ensure my vehicle is properly cared for. Mr. Jackson along with the service manager have been great to deal with and have maintained a professional and honest transaction every time! More

great location, friendly service personnel, and no pleasure personal salesperson. Just bought my third Cadillac at this dealership pleasure personal salesperson. Just bought my third Cadillac at this dealership More

Brad Owen was very professional, understood the issues and acted accordingly. I was kept updated and the car was returned when promised. All issues were successfully addressed. It was a pleasure working w and acted accordingly. I was kept updated and the car was returned when promised. All issues were successfully addressed. It was a pleasure working with him. He merits a 5. The only downside was with the valet. When I picked up the car it hadn’t been washed. When I questioned the valet he copped an attitude and said he would wash it while I waited if I insisted. Unfortunately I didn’t have time to wait and had to take the car as is. This is certainly not normal behavior from what I have come to expect at Auto Nation. I’m sure this is a one off, but it reflects poorly on the dealership. More