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AutoNation Cadillac West Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.5
428 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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2101 45th Street

West Palm Beach, FL

33407

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Showing 428 reviews

May 04, 2023

Service is great. The Staff is very professional and knowledgeable. Brad the Service Advisor is fantastic. Does a great job of keeping me informed throughout the pr More

by carlos.latour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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May 06, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Carlos, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

I have always been treated well. My salesman was very nice and my Service manager was excellent. Steve Janer has always been very courteous and had given me wonderful service. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Janer
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May 08, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Gloria, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023 -

Gloria responded

Steve Janer has always been very polite an treated all of y concerns quickly and properly.

May 02, 2023

William Jackson is very professional and knowledgeable. His customer service is a great asset for Autonation Cadillac. Thanks William, I truly appreciate you.😊 More

by andreabachus1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Jackson
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May 05, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

Very courteous I would recommend Auto Nation Cadillac Services to everyone,award winning service,☺ ☺ s More

by Blueroze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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May 05, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

Poor customer service and no consideration for the customers’ time best demonstrating by ridiculous long waits each and every time I had any purchases/leases, turn-ins and buyouts. Hours of unnecessar More

by JJN13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rudy
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May 03, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we are deeply disappointed by your experience at AutoNation Cadillac West Palm Beach. If you are willing, please call our General Manager at (561) 291-6025 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 29, 2023

I thought all people that were involved were polite, professional, courteous and knowledgeable. The dealership is clean and comfortable. I would highly recommend Autonation. More

by mmaldridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Constatine, Andrew and financial girl
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May 01, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!

April 28, 2023

My lease was up. The price was right. I bought the car. The typical car purchase procedure had to be followed. A+++ More

by ernieemex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy
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May 01, 2023 -

AutoNation Cadillac West Palm Beach responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2023

I bought an XT5 for my wife and we've been treated exceptionally well. The dealer is courteous, professional, and timely. I think I'm going to buy a Caddy for myself here! More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beverly
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Apr 27, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 18, 2023

I keep saying I'm not bringing my car back for service here, but I do out of convenience. This will definitely be the last time. The service advisor didn't even look at me when I was asking about 2 major More

by donna k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Apr 21, 2023 -

AutoNation Cadillac West Palm Beach responded

Thanks for the feedback, Donna K. We strive to provide excellent service to our customers at AutoNation Cadillac West Palm Beach. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

April 16, 2023

Good location, able to get convenient appointment time, good and timely service. Have been a customer for many years. More

by claude r brochu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Castro
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Apr 26, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi Claude, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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