AutoNation Cadillac West Palm Beach

This is my 2nd purchase from AutoNation Cadillac West Palm Beach. I went to another brand for about a year that was supposed to be a luxury brand but the experience wasn't nearly as good which is one of Palm Beach. I went to another brand for about a year that was supposed to be a luxury brand but the experience wasn't nearly as good which is one of the reasons I came back. More

Excellent sales support from time of inquiry to close. The teamwork between Maria, Adam and Mike was impressive. The transaction was smooth and the vehicle turn over was very thorough. Thank you for th The teamwork between Maria, Adam and Mike was impressive. The transaction was smooth and the vehicle turn over was very thorough. Thank you for the great experience! More

Had a great experience with AutoNation Cadillac of West Palm Beach, Abido Matari was super helpful and was there throughout the process. He made my buying experience unique. Thanks Palm Beach, Abido Matari was super helpful and was there throughout the process. He made my buying experience unique. Thanks More

Sales was excellent- very professional and helpful- 5* However, NEVER take your vehicle here for Service. It’s a nightmare from xxxx. Your calls will almost never get answered, if someone answers th 5* However, NEVER take your vehicle here for Service. It’s a nightmare from xxxx. Your calls will almost never get answered, if someone answers the phone, they’ll either hang up on you or say they’ll take a message and you’ll never hear back. I’ve been without my vehicle for 2 months for minor service and can’t get in touch with a live person. All calls ignored. Stay away! More

Maria Murphy was extremely pleasant. Bill her manager was not overbearing. Combine they made my wife and I very comfortable Bill her manager was not overbearing. Combine they made my wife and I very comfortable More

The dealership was clean, sales people courteous and my wife and I felt very comfortable wife and I felt very comfortable More

I was cordially greeted and directed to my Service Advisor, Steven Janer. He was courteous and professional. Advisor, Steven Janer. He was courteous and professional. More

This is an honest and unbiased review that I didn't have to post. A definite five star review for this dealership and for the fine talents that they have at this location. Mike Jolly made us feel so comfor to post. A definite five star review for this dealership and for the fine talents that they have at this location. Mike Jolly made us feel so comfortable and didn't hesitate to explain all of the features of our new vehicle and not only explain them, but demonstrate them. He was also a scholar showing us some of the hidden features which you probably would never discover until miles and miles down the road. His customer service was impeccable and his demeanor was extremely professional and extremely warm and welcoming. He treated my wife with the utmost respect and answered every question we had with extreme patience. Our outstanding experience was follow up with Customer Financial Service Director, Hoss Moghtadaie. He made us feel comfortable, healthy with a battery information. He transitioned our questions with confident answers. He tailored our needs to meet our budget and in the end, delivered us a safe protective package. All of these unexpected niceties made our experience one that will be memorable and one that will make us come back. I hope those that are reading this review will give you the confidence that this is a dynamic duo that clearly redefines customer service in this digital and robotic age. More

Mark knows how to treat clients. Don't have any other words. Why do you make it so hard to fill out a review? Don't have any other words. Why do you make it so hard to fill out a review? More

I’ve been going to Autonation Cadilac for the last 10 years. Dealing with Steve Jenner always a pleasure. He is a good good guy. I visit this time wasted diagnose the problem then take them very long to years. Dealing with Steve Jenner always a pleasure. He is a good good guy. I visit this time wasted diagnose the problem then take them very long to do that then I was out the door so thank you very much. More