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AutoNation Cadillac West Palm Beach

West Palm Beach, FL

4.5
428 Reviews
AutoNation Cadillac West Palm Beach is the premier destination for new Cadillac vehicles, used cars for sale, and Cadillac service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Cadillac vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Cadillac, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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2101 45th Street

West Palm Beach, FL

33407

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Showing 428 reviews

July 12, 2023

Very professional and caring. Vehicle was ready sooner than I expected. The customer service is superb. More

by graymatsi11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Owen
Jul 17, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

I’m very please with the service, they kept me informed on the repair and estimated time. I would recommend them to my friends. More

by Eugenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Owen
Jul 11, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2023

Staff excellent, service man great, he paid attention to details, place clean, everyone pleasant. Good job More

by kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service manager
Jul 06, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Please don't hesitate to reach out to us if there's anything more we can do!

July 03, 2023

AutoNation Cadillac in West Palm Beach has made leasing cars a breeze. No hard sell, easy closing, and excellent service. The two people I have worked with over the years, Rudy (sales) and Steve J. (serv More

by functionalfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Janer, Rudy Lavelanet
Jul 06, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Great service department center, quick and easy experience. All dealers should copy this format for customer satisfaction More

by DEMEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 06, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Autonation of West Palm has always gone above a beyond when servicing both of my Cadillacs! A+ service in a timely manner! More

by oyeaterj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
William Jackson
Jun 29, 2023 -

AutoNation Cadillac West Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

June 23, 2023

Stephen was great very helpful. Call me back right away. It was a great experience dealing with Steven. He was a big help on a very rough day. Thank you, Stephen. More

by Naocbj@gmail. Com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen at the service counter
Jun 26, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 16, 2023

Wilson was very polite and friendly, kept me in the loop of what was being done on my vehicle. He gave me great service. More

by nblawelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson
Jun 20, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

The reason I do not go to the dealership for anything other than warranty items is because everything takes forever to get completed. The attention to detail is severely lacking. The buying experience an More

by Ashlei
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Jackson
Jun 20, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello Ashlei, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (561) 291-6025 to discuss what we can do to help.

June 15, 2023

Brad, service dept support was awesome. Timely and kept me informed at all times on the status of my vehicle. More

by Mnogueras9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 19, 2023 -

AutoNation Cadillac West Palm Beach responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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