AutoNation Buick GMC West

Excellent dealer good honesty for part of the employ i would recommend this dealer go n see what inventory the have. would recommend this dealer go n see what inventory the have. More

They repaired my flat tire and did not charge for this service. The repair was done properly and i have had no problems with the tire, service. The repair was done properly and i have had no problems with the tire, More

Recently spent seven hours in the Service Department waiting for an oil change, tire change, and steering wheel heater installment. While the time spent waiting for the Service Team to understand how t waiting for an oil change, tire change, and steering wheel heater installment. While the time spent waiting for the Service Team to understand how to install the steering wheel heater was excessive and frustrating, I found Joey and Gary to be outstanding professionals. Given the length of time spent, I couldn't help but listen and observe Joey and Gary consistently handle customers with kindness, respect, and repeatedly demonstrate a high level of knowledge and experience - they know their business! For me, dealing with cars and service is uncomfortable and sometimes intimidating, and Joey and Gary took all the trepidation and unease out of the situation, and for that I am grateful. For as long as I own a Buick, Autonation in Golden will have my business. To Joey and Gary, thank you for your kindness and appreciate the positive, albeit lengthy, experience. More

Glad there is a GMC service center in the neighborhood in Golden, Colorado in Jefferson County. Golden, Colorado in Jefferson County. More

They have always been helpful. 15 word minimum is an unnecessary requirement and should be removed! 15 word minimum is an unnecessary requirement and should be removed! More

Adrianne was great pleasant to work with. The dealership was very professional and service oriented I enjoyed the whole experience. I would recommend the dealership. Thanks Terry The dealership was very professional and service oriented I enjoyed the whole experience. I would recommend the dealership. Thanks Terry More

Hayden Cook the general manager is probably one of the most unprofessional people in the auto business . He certainly does not have his sales peoples back . Had my brother in law go look at a car -was most unprofessional people in the auto business . He certainly does not have his sales peoples back . Had my brother in law go look at a car -was in the process of putting a down payment on the vehicle within 5 minutes of the car being looked at -then Mr. Cook told my sales person that there was someone else there to look at the car and they had first choice on getting the car -I was paying cash -the people who got the car financed-What is wrong with that picture? Mr. Cook is your typical used car salesman -Asked to have his superior call to discuss-Was told I was going to get a call on Monday--Still waiting--This guy has no regard for his employees More

Sales Manager Tommy Poole was very helpful and patient with us. Our Sales Associate was very knowledgeable about the vehicle we purchased but seemed to be new to the position. The 1st Finance person we de with us. Our Sales Associate was very knowledgeable about the vehicle we purchased but seemed to be new to the position. The 1st Finance person we dealt with was great very energetic and nice to work with. The car had not been run through the shop yet, so we had to wait a few days to get the vehicle. Sales Manager Tommy Poole made sure that all the work that was promised was done and we are very happy with our experience. More

It took eight days for them to even look at my vehicle and begin to repair it. I took it in on a Monday and it wasn't ready until the following Tuesday. However, the work was done and the vehicle was re and begin to repair it. I took it in on a Monday and it wasn't ready until the following Tuesday. However, the work was done and the vehicle was repaired. Some staff didn't return phone calls to give updates as promised, but very friendly More

They were really professional and helpful. Service was efficient. I’ll always recommend GMC Autonation. Service was efficient. I’ll always recommend GMC Autonation. More