AutoNation Buick GMC West

Hayden and Tristan are the best and made the buying experience easy and pleasurable. Love the SUV! experience easy and pleasurable. Love the SUV! More

Had a great experience. Friendly, excellent and professional customer service. Best dealership to work with! Friendly, excellent and professional customer service. Best dealership to work with! More

We sought evaluation of a strange noise encountered on a cross country road trip. On a Saturday afternoon we pulled into AutoNation GMC, without an appointment, and service director Ben Dackiewicz diagnose cross country road trip. On a Saturday afternoon we pulled into AutoNation GMC, without an appointment, and service director Ben Dackiewicz diagnosed the problem (broken heat shield), provided a temporary solution, and arranged for the permanent repair. He ordered the necessary parts and arranged a return service appointment at my convenience. At that follow up appointment, not only was the problem remedied, they did an additional oil change and still had me out the door and back on the road BEFORE my appointed service appointment time. All at a most reasonable price. More

Dominick Nichols was great. He made it easy to buy a car. He had answers to every question we threw his way. He made it easy to buy a car. He had answers to every question we threw his way. More

Had the help of Skylar throughout my entire process. Helped me out insanely and no complaints from him. I was not the easiest customer, but his patience and thoroughness is appreciated Helped me out insanely and no complaints from him. I was not the easiest customer, but his patience and thoroughness is appreciated More

Being greeted by Joey when I drove in to the service entrance was just a nice touch of the customer service that you provide. You have a real gem with Joey...I have asked to talk with him every time I entrance was just a nice touch of the customer service that you provide. You have a real gem with Joey...I have asked to talk with him every time I call or visit. More

Scheduled Maintenance was good, but didn't address the "issues" I listed upon drop off. "issues" I listed upon drop off. More

Very helpful sales team and was attentive to me being high maintenance on looking/ test driving several different vehicles. It was late during a weeknight and they put together things quickly and efficie high maintenance on looking/ test driving several different vehicles. It was late during a weeknight and they put together things quickly and efficiently. More

Good service, friendly, understanding and looking for the best solution. There are only a few conditions of the car that I didn't pay attention to, such as the front left fog light that was broken and loo best solution. There are only a few conditions of the car that I didn't pay attention to, such as the front left fog light that was broken and loose, the front brakes had thinned by 55%. I should have asked for a new replacement. More

Extremely poor communication, unreliable for the most basic maintenance needs, and unknowledgeable and disrespectful staff. I would never recommend this service department, nor will one of our fleet truc basic maintenance needs, and unknowledgeable and disrespectful staff. I would never recommend this service department, nor will one of our fleet trucks be trusted in AutoNation’s hands again in the future! More