AutoNation Buick GMC West

Exceptional Customer Service and Transparency at AutoNation Buick GMC From the moment I stepped into AutoNation Buick GMC in search of a pre-owned truck, I was met with nothing but professionalis AutoNation Buick GMC From the moment I stepped into AutoNation Buick GMC in search of a pre-owned truck, I was met with nothing but professionalism and dedication. My experience, primarily facilitated by Jeremy Kramer and Tristan Roberts, was exemplary. Initially, the specific truck I was looking for wasn't available on their lot. However, unlike other dealerships that might have turned me away or pushed me towards a less suitable option, Jeremy and Tristan went above and beyond. They scoured the AutoNation inventory to find exactly what I needed, demonstrating a commitment to customer satisfaction that is all too rare in the automotive industry. By the next day, they had the truck I was looking for at their dealership. The test drive experience was seamless, allowing me to truly get a feel for the vehicle, which I instantly loved. What stood out to me, even more, was the purchasing process. AutoNation Buick GMC's approach to the paperwork and financial aspects of buying a car was straightforward and transparent. I was particularly impressed by the absence of hidden fees, a common concern for many buyers. Additionally, while extended warranties and service packages were offered, I felt no pressure to purchase them. This approach allowed me to make an informed decision without any added stress, ultimately choosing to pass on these options. The team at AutoNation Buick GMC, especially Jeremy Kramer and Tristan Roberts, have set a high standard for customer service and integrity. They've shown that it's possible to have a pleasant, pressure-free car buying experience. I highly recommend AutoNation Buick GMC to anyone in the market for a vehicle, not just for their impressive inventory, but for an overall fantastic buying experience that puts the customer's needs first. More

Customer service is great, very helpful! I switched over to this dealership for my truck services needs and have been happy I did. Thank you! I switched over to this dealership for my truck services needs and have been happy I did. Thank you! More

I was headed to another dealership but got off on wrong exit and ended up at Autonation Buick and Tyler greeted me at the door and made me feel at home right away. he was never pushy and ended up going abo exit and ended up at Autonation Buick and Tyler greeted me at the door and made me feel at home right away. he was never pushy and ended up going above and beyond making sure i ended up with the car i needed, Tyler and the entire team i interacted with left me very impressed with their customer service skills, More

Excellent customer service . Thank to the whole staff. I Am glad I drove to the dealership. AutoNation Buick GMC The Best. I Would buy again . Thanks for washing the car Thank to the whole staff. I Am glad I drove to the dealership. AutoNation Buick GMC The Best. I Would buy again . Thanks for washing the car and filling with fuel . Thanks again. Daniel Hotz More

We had a much better than typical experience. Salesman, sales manager(s) and finance guy were all great to work with. It would have been 5 stars if we hadn't had to sit and wait over 2 hours to Salesman, sales manager(s) and finance guy were all great to work with. It would have been 5 stars if we hadn't had to sit and wait over 2 hours to get the paperwork ready after the deal was made. More

I bought a used Corolla at this dealership. When I got the vehicle home I noticed some minor blemishes in the trim and paint that went unnoticed during the buying process. I took it back to the When I got the vehicle home I noticed some minor blemishes in the trim and paint that went unnoticed during the buying process. I took it back to the dealership and showed them the issues. Hayden worked with me to get his PDR guys to work on the paint and replace the trim without any argument. The PDR guys did great work and my dissatisfaction has been turned around and I am now a happy customer. They are an honest and good dealership to work with. Additionally, I like the low pressure sales and no haggle policy they have when buying a used vehicle. It makes the entire buying process much more pleasant. More

We got a great deal at GMC Buick West and had a great experience working with Andre. Andre was wonderful to work with and found us great car for a great price. experience working with Andre. Andre was wonderful to work with and found us great car for a great price. More

The lower rating was from the lack of communication during the service period. They should have had more contact with the owner while the vehicle was in the shop. during the service period. They should have had more contact with the owner while the vehicle was in the shop. More

I always get great service there, thanks for your service advisor Joey. And service Mgr. For taking me in early. service advisor Joey. And service Mgr. For taking me in early. More

I drive ten hours one way to do business with this dealer, have been do so since 2013. Tried another dealer 2023 bought a truck kept it two months sold it , do to very poor service! ( Jerry Seiner gmc dealer, have been do so since 2013. Tried another dealer 2023 bought a truck kept it two months sold it , do to very poor service! ( Jerry Seiner gmc West Jordan Ut.) will not trade any place else but with AutoNation! Thank you Buzz More