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AutoNation Buick GMC West

Golden, CO

Overview
Reviews
Vehicles
4.4
281 Reviews
For residents in the west Denver area, there is no better place for Buick or GMC cars and SUVs than AutoNation Buick GMC West. Our dealership features one of the largest inventories of new and used Buick and GMC vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks and SUVs for sale. Whether you're upgrading to the latest new models, or are getting behind the wheel of a Buick or GMC for the first time, we look forward to your visit!
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16400 West Colfax Ave

Golden, CO

80401

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Showing 281 reviews

April 15, 2022

Everyone was very nice and took the time to explain all the paperwork. Liked that we didn't spend all day there, More

by crazylc75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the names
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Apr 19, 2022 -

AutoNation Buick GMC West responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

April 14, 2022

The service at GMC is outstanding. It had slipped the past few years but my experience yesterday was the best in years. More

by bern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey, Lance Dale
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Apr 19, 2022 -

AutoNation Buick GMC West responded

Hi Bern, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 12, 2022

The entire experience was amazing, best one I have had yet in 30 years of buying vehicles. From the sale to finance I have no complaints. Thanks for hiring great staff. Shane More

by rricks20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
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Apr 15, 2022 -

AutoNation Buick GMC West responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 05, 2022

Not impressed still leaking Power steering oil plus air dampeners underneath the car was only left with one Fastener holding them and they were flopping around return car to the dealership hopefully they’ More

by Swest007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey
Report | Print
Apr 08, 2022 -

AutoNation Buick GMC West responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Buick GMC West take our reviews very seriously. Please call our General Manager at (303) 578-6095 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 31, 2022

i was greeted promptly, &listened to. But the 1 concern i had was not addressed. The defrost button sticks/will not turn on. There is no mention of this in the papers I was given upon pic More

by veronicagrafner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i dont rember the names
Report | Print
Apr 05, 2022 -

AutoNation Buick GMC West responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 28, 2022

GMC West has a kind and knowledgeable staff, clean facility, and a great location coming for coming down from the mountains. More

by Sean L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Peoples
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Mar 31, 2022 -

AutoNation Buick GMC West responded

Hi Sean, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

March 26, 2022

The service department is completely helpful, thoughtful and honest. It can sometimes be hard to contact them though. More

by Tia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiny Reed
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March 25, 2022

Encore had 120,000 miles and needed service work. They changed my oil and charged me $70. Sticker in my window shows my oil had just been changed a few weeks earlier. The person at the check out des More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Dellemonache
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Mar 29, 2022 -

AutoNation Buick GMC West responded

Hi Lisa, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (303) 578-6095. We'd appreciate the chance to make your experience a positive one. We hope to hear from you soon.

Mar 30, 2022 -

Lisa responded

I forgot to mention the "leak they found on my coolant hose" that needed replaced at a $700 fee. They claimed the coolant was leaking onto the engine and could easily be seen. No one mentioned that when i had my oil done a few weeks prior and i tighten the cable on my battery and didn't see anything. No drips on my garage floor. So, what did ypur tech do to my vehicle? I will be taking my car to a trust worthy dealer for my services going forward!!

March 25, 2022

Just back from service center and they were terrific. On time, on budget, extremely professional and polite. Joey is the best! Would recommend to all. More

by gordonmclean3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Mar 30, 2022 -

AutoNation Buick GMC West responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Buick GMC West and we hope to be of service again in the future.

March 14, 2022

Fair Pricing, honest but not very knowledgeable about functions/info on some of their vehicles. More

by Albert Arguello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyson
Report | Print
Mar 15, 2022 -

AutoNation Buick GMC West responded

Hi Albert, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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