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AutoNation Buick GMC West

Golden, CO

4.4
281 Reviews
For residents in the west Denver area, there is no better place for Buick or GMC cars and SUVs than AutoNation Buick GMC West. Our dealership features one of the largest inventories of new and used Buick and GMC vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks and SUVs for sale. Whether you're upgrading to the latest new models, or are getting behind the wheel of a Buick or GMC for the first time, we look forward to your visit!
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16400 West Colfax Ave

Golden, CO

80401

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Showing 281 reviews

June 26, 2022

There was good communication though out the repair process. My service advisor was as friendly well. More

by js.hiltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 27, 2022 -

AutoNation Buick GMC West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 22, 2022

Poor customer service. The service department only completed half of the work I requested. The service managers have no clue about the vehicles that they are advising custo More

by rylishfishing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josiah
Jun 23, 2022 -

AutoNation Buick GMC West responded

Hi, we are deeply disappointed by your experience at Autonation Buick GMC West. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6095 to discuss what we can do to help.

June 22, 2022

The customer service was pretty good they tried to help and accommodate as much as they could the only thing I was not super happy with was after the test drive I found a broken trim piece on one of the s More

by dsponable
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trishtian,
Jun 23, 2022 -

AutoNation Buick GMC West responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 22, 2022

Salesman Ryan was very helpful in purchasing the vehicle and financing was good. took way too long to purchase, More

by ducksoup1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McMann
Jun 24, 2022 -

AutoNation Buick GMC West responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2022

Usually its been a good experience, but this last time the tech damaged the interior of my vehicle. I am still waiting for them to fix the damage they caused.i expect the part to be replaced More

by slstibi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Jun 20, 2022 -

AutoNation Buick GMC West responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2022

Went for an oil change. Appreciated the attention I received from the moment I pulled up. The video of their findings was great! More

by gotjunk456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Jun 21, 2022 -

AutoNation Buick GMC West responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 16, 2022

Kept me informed during service call , service department was outstanding and was concerned that the part to repair my vehicle was not in stock. More

by Joecjoyce1944
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer
Jun 17, 2022 -

AutoNation Buick GMC West responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2022

Christine was great to work with, she was on the ball getting everything done! Definitely would go back to buy from Christine again. Everyone was pleasant to work with. More

by jb.poulsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Jun 14, 2022 -

AutoNation Buick GMC West responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 11, 2022

I was delighted to have the Service Representative present, listening, and assisting in making suggestions for the maintenance of my car. The work done was timely. The cost was as expected. I did not More

by KNSSutton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Collier pleasant and focused. With apologies (I didn't get the name) of the shuttle driver, however she was excellent!
Jun 12, 2022 -

AutoNation Buick GMC West responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

I was met as I drove in and was kept informed on the progress of my vehicle maintenance. Polite and courteous personal. More

by tundra_several0b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josiah Butler
Jun 11, 2022 -

AutoNation Buick GMC West responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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