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AutoNation Buick GMC West

Golden, CO

4.4
281 Reviews
For residents in the west Denver area, there is no better place for Buick or GMC cars and SUVs than AutoNation Buick GMC West. Our dealership features one of the largest inventories of new and used Buick and GMC vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks and SUVs for sale. Whether you're upgrading to the latest new models, or are getting behind the wheel of a Buick or GMC for the first time, we look forward to your visit!
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16400 West Colfax Ave

Golden, CO

80401

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Showing 281 reviews

July 15, 2022

Easy to schedule appointment. Honest about possible delays. Fixed within a day. Everything was fixed as expected. They even washed my car before picking up. More

by Aaamstephens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
Jul 19, 2022 -

AutoNation Buick GMC West responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 14, 2022

my service advisor Harry did a great job keeping me informed and had all items addressed correctly. More

by mountainsteve1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Jul 18, 2022 -

AutoNation Buick GMC West responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 12, 2022

So far so good. Still missing a few parts. Weighted almost ten months for it and when I got it, it took over four hours to leave the dealership. It was exhausting. T More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skayler Anderson
Jul 14, 2022 -

AutoNation Buick GMC West responded

Hi Richard, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

July 07, 2022

Austin in finance and Ryan in Sales made my experience excellent. The other staff was helpful and friendly. Management came up on my trade and helped get me a lower payment. Best dealership this far West. More

by McCann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Poole, Ryan McCann, Joe Lobo, Austin Peoples
Jul 11, 2022 -

AutoNation Buick GMC West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 07, 2022

Service department Ghosts you. It seemed that they were going to get my warranty issues fixed and that they wanted to...end of the day they gave me back my truck with nothing fixed More

by tang
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harry, Garry
Jul 08, 2022 -

AutoNation Buick GMC West responded

Hello Tang, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (303) 578-6095. We hope to hear from you.

July 03, 2022

The estimatation process is not quite adequate based upon the total work anticipated. Makes for a surprise coat in the end. Unable to comment on the work completed as it is too early to tell. More

by Nienaber4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josiah
Jul 05, 2022 -

AutoNation Buick GMC West responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6095 to discuss what we can do to help.

July 03, 2022

Dealership had excellent customer service sale person excellent on selling vehicle communication excellent fast service with all question on buy terrian More

by ratliffr77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine
Jul 05, 2022 -

AutoNation Buick GMC West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2022

The service advisor listened to my concerns. The dept addressed the concerns to my satisfaction and we have a plan going forward. The dealership is very professional and courteous. Thanks for th More

by da.diasparra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Jul 05, 2022 -

AutoNation Buick GMC West responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 05, 2022 -

da.diasparra responded

Thanks again.

July 01, 2022

Auto Nation GMC Denverwest was prompt with the repairs even though it took over 4 weeks to complete . The service department was professional, friendly and kept me informed through the repair process th More

by Jerry Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Collier & Gary Esparaz
Jul 04, 2022 -

AutoNation Buick GMC West responded

Hi Jerry, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 01, 2022

Great mechanic had overheating on 2022 Denali truck. Took a week in the shop but truck runs great! More

by martinezdeanryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 04, 2022 -

AutoNation Buick GMC West responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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