AutoNation Buick GMC West Sahara - Service Center

Lines were long when I showed up for my appointment, but they got me in and out very efficiently and friendly they got me in and out very efficiently and friendly More

what a joke, need ZERO stars. called to schedule for oil and brakes, couldn't give me a price for oil change and gave me an absurd price for the frt brakes. apt at 1130 told that called to schedule for oil and brakes, couldn't give me a price for oil change and gave me an absurd price for the frt brakes. apt at 1130 told that oil chg was now $95 which is ridiculous, (now I know why they didn't tell me on the phone) and to forget brakes as to much $$, at 2pm went to xx on status to only be ignored and find out they were just stating it at 220 pm and service guy Al was trying to feed me some xx, told him to just forget it. service writer and mgr did nothing to fix/address issue and let me leave. they don't seem to care about customers very much and only the $$$. never told me exactly how long it would be, because if he would have told me 3 hrs I would have never done it. what was the point of making an appointment if your still going to wait 3hrs and for just an oil chg? .wasted 3hrs of my time waiting for nothing. bought from auto nation in AZ in 2012 and serviced by Sahara since 2015, will never use them again for anything More

Worst service i ever recibe i leave my truck on a saturday and i just keep calling mostly every day for the status of my truck and i was just tell tomorow is ready and they keep telling me the same f saturday and i just keep calling mostly every day for the status of my truck and i was just tell tomorow is ready and they keep telling me the same for 1 week and by the way i have a platinum coverage More

My service adviser is very professional and a very nice person he understands me and do mind to explains all my concerned he as patience all in all i like the Brain. person he understands me and do mind to explains all my concerned he as patience all in all i like the Brain. More

Armando was courteous and talked to me about my concerns. Waiting area had no bottled water in mini fridge. Coffee pots were all empty. Seems like dealership is on the down and outs. Other car is a a Subaru, Waiting area had no bottled water in mini fridge. Coffee pots were all empty. Seems like dealership is on the down and outs. Other car is a a Subaru, there dealership is a joy to visit. Not this one. Staff was fine though. More

Quickly diagnosed the electrical short in my truck and fixed it. Returned my vehicle in under the stated tome fixed it. Returned my vehicle in under the stated tome More

I was impressed by the videos depicting each item that needs to be addressed on my car. I didn't have to try and figure out what axle seals are. Great job! needs to be addressed on my car. I didn't have to try and figure out what axle seals are. Great job! More

My scheduled appointment was kept and the customer service was great. Very helpful and professional. No where else I would take my vehicle service was great. Very helpful and professional. No where else I would take my vehicle More

I have been going to this dealership for about 15 years. Each time I have been treated as if I am part of the family. I have purchased 2 vehicles and I am currently leasing my third. I am completely satis Each time I have been treated as if I am part of the family. I have purchased 2 vehicles and I am currently leasing my third. I am completely satisfied with your service. More

Your customer service is always spot on. Your services is also very timely every time I had my car in for services your technicians always does an excellent job. Thanks for always rendering Your services is also very timely every time I had my car in for services your technicians always does an excellent job. Thanks for always rendering the best services. Sincerely, Geri Nelson More