AutoNation Buick GMC Park Meadows

I was not shown how to use the radio or features. I was not told about the 3 yrear Google package. I was not told about the 3 yrear Google package. More

My first three or four experiences with this service department were awful. I addressed my concerns with Mark Perry, who I felt listened and heard me. My last two service appointments have been with P department were awful. I addressed my concerns with Mark Perry, who I felt listened and heard me. My last two service appointments have been with Payton as the service technician, and she has been absolutely phenomenal. She is responsive, thorough, and follows through with everything she says. She kept me informed every step of the way and would routinely update me on status of repairs. Dealing with Payton after dealing with others who were less than professional (poor follow through, poor customer service, and quite frankly, rude) has made all the difference in the world. I will say that after lengthy discussion(s) with Mark, he asked me to inform him of my next service appointment. I did so. He informed me that he was going to be out of town during my visit but that he would let the service manager know I was coming and that he (Mark) would follow up with me upon his return trip to find out how my service appointment went, but that did not happen. I did not hear from Mark. That was disappointing but I do feel like he heard my concerns when we did converse. If it weren't for Payton, I would not be brining my vehicle there for service. Payton should be recognized for going above and beyond to care for her customers - something I've not experienced prior to her arrival at this dealership. All service techs there need to take notes from her. Payton is the exception to the rule at this service department and without her, I would not be going there for service. Thank you, Payton, for restoring my faith in outstanding customer service. More

The general manager, Mark Perry is a very difficult man to work with and certainly does not have the customers best interest in mind. to work with and certainly does not have the customers best interest in mind. More

Thank you for keeping my car in tip top shape. It is always a pleasure to do business with this dealership. Thank you to the tech who changed my oil & got my car back to me in a timely fashion. It is always a pleasure to do business with this dealership. Thank you to the tech who changed my oil & got my car back to me in a timely fashion. More

What a friendly group of people to work with. Good selection considering what's going on the the world. Friendly sales staff, finance, just everyone one was so helpful. Love my new to me Buic Good selection considering what's going on the the world. Friendly sales staff, finance, just everyone one was so helpful. Love my new to me Buick. More

Helpful, friendly people. Detailing of vehicle (used car) was poor, or not done at all. Detailing of vehicle (used car) was poor, or not done at all. More

I always have a good experience from making appointment to write-up. Everyone is professional, helpful and friendly. In and out fast. to write-up. Everyone is professional, helpful and friendly. In and out fast. More

Initial experience was great, then i was led to believe(not promised) that more repairs would be made to the vehicle than were actually done. After taking position of the vehicle there are items ch believe(not promised) that more repairs would be made to the vehicle than were actually done. After taking position of the vehicle there are items checked off on their inspection as being good but are clearly bad and need replaced, such as air filter housing being completely lined with grease, ball joints worn out and missing a speaker in one of the doors and radio doesnt work properly. Then when filling out paperwork they took me to a back office and spent 20 minutes trying to talk me into a protrction plan which i clearly stated i was not interested in. I was paying cash and adamant tgat i wasnt financing anything. More

My wife and had a wonderful experience at the dealership! This was the second vehicle we have purchase form your dealership. Thank you for you kindness and professionalism. dealership! This was the second vehicle we have purchase form your dealership. Thank you for you kindness and professionalism. More

Excellent service department. Thank you Larry and Shawn (Service Manager). You gentlemen addressed and solved the warranty problem within 5 days that Alpine service department t Thank you Larry and Shawn (Service Manager). You gentlemen addressed and solved the warranty problem within 5 days that Alpine service department took two weeks for an appointment and refused to solve the warranty problem on a truck they sold new less than two months ago. More