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AutoNation Buick GMC Laurel

Laurel, MD

Overview
Reviews
3.9
163 Reviews
AutoNation Buick GMC Laurel is your local source for all things Buick and GMC in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Buick and GMC vehicles for sale, to our extensive used inventory, AutoNation Buick GMC Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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400 Washington Boulevard

Laurel, MD

20707

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Showing 163 reviews

January 27, 2025

My vehicle was held for a year with no communication and repairs were not accurately done as my vehicle still has issues. More

by LH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jan 31, 2025 -

AutoNation Buick GMC Laurel responded

Hi, thank you for letting us know about your recent visit to AutoNation Buick GMC Laurel. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (301) 263-6380 so we can work towards a resolution. We look forward to hearing from you.

January 17, 2025

Everyone was nice and respectful and the process went smoothly. I will be back for another vehicle. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Boothe
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Jan 20, 2025 -

AutoNation Buick GMC Laurel responded

Hi, we are pleased to hear you had such a positive experience with us, Brian! If you need more help, our team is available to talk -- safe travels!

January 01, 2025

i would recommend this dealership to anyone needing service on their car/truck. Employees are very friendly and accommodating. More

by A GMC Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
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Jan 03, 2025 -

AutoNation Buick GMC Laurel responded

Hi, your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2024

Excellent service is the reason I keep coming back all the way from Upper Marlboro. More

by cgilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Parzow
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Jan 01, 2025 -

AutoNation Buick GMC Laurel responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC Laurel. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Jan 03, 2025 -

AutoNation Buick GMC Laurel responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC Laurel. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 22, 2024

I cannot say enough great things about our experience with Buick and Richard Harris at the dealership! From start to finish, Richard was outstanding. He was incredibly communicative throughout the proces More

by rachelsnebot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris
Report | Print
Nov 26, 2024 -

AutoNation Buick GMC Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Excellent dealer, very helpful. They explained everything to me in every step, I recommend them. More

by hilarynataly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid Saidi
Report | Print
Sep 07, 2024 -

AutoNation Buick GMC Laurel responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2024

Very friendly, staff was helpful, and I left feeling good about my experience. I would recommend them to my friends and family More

by damarso710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris
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Aug 31, 2024 -

AutoNation Buick GMC Laurel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2024

Friendly personnel, helpful, explanation of car's features should be slower and more hands on. More

by boydenfdb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farid Saidi
Report | Print
Aug 17, 2024 -

AutoNation Buick GMC Laurel responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2024

Easy fast convenient service, management A plus! Everyone was enthusiastic and friendly. Robert in sales is a responsive sales professional. Finance dpt was honest and efficient . More

by Tkim2189tk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert,Chris Green, finance guy
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Aug 09, 2024 -

AutoNation Buick GMC Laurel responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2024

Very poor service people. As of now I would not Buy another vehicle from AutoNation, nor would I recommend AutoNation to anyone else. I will also let the people that I have More

by Earl Smith, Jr.
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ms. Porter
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May 29, 2024 -

AutoNation Buick GMC Laurel responded

Hi Earl, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (301) 263-6380 to discuss what we can do to help.

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