AutoNation Buick GMC Henderson

The employees made us feel as comfortable as possible as their dealership is currently under going construction. The trailer we were in got quite crowded toward the end of the day. However, the reason we w their dealership is currently under going construction. The trailer we were in got quite crowded toward the end of the day. However, the reason we were there was to purchase a new Terrain, we thought we could get a little better price but were satisfied with the deal. Overall it was a good experience. More

This was the best experience of my life...and I have had to buy at least 40 vehicles in my life. He was quick no pressure. They gave us a 3 day return policy a 90 day warranty and 2 years of oil changes and to buy at least 40 vehicles in my life. He was quick no pressure. They gave us a 3 day return policy a 90 day warranty and 2 years of oil changes and this was on a 13 year old used truck. I would highly recommend DESERT BUICK AND BRIAN in particular. They just won me back over to dealers instead of private parties. Thanks Desert Buick Love my new truck and have zero buyers remorse...I LOVE IT!!!! More

My recent purchase of my new "Buick Enclave" at your dealership was a great experience!My salesman Dick Wellon was very patient and informative. This was the first time I'd ever bought a vehi your dealership was a great experience!My salesman Dick Wellon was very patient and informative. This was the first time I'd ever bought a vehicle myself, and I must say he put me at ease, and got me through the process with calm and caring. At no time did I feel pressured or rushed. In fact everyone that I dealt with was terrific!I feel that I will always be well taken care of from your dealership should any problem ever arise. Thankyou all very much! More

When I arrived at the dealership I met with the salesman Larry Francis and I explained to him exactly why I was purchasing a vehicle. Which was to reestablish my credit. I also explained to him that I was l Larry Francis and I explained to him exactly why I was purchasing a vehicle. Which was to reestablish my credit. I also explained to him that I was looking for something dependable and inexpensive. Mr. Francis showed me what was available on the lot and was very patient with me as I made my decision. I purchased a 2004 Chevrolet Impala and was very pleased with the discounted purchase price. I was very impressed with Mr. Francis professionalism and willingness to assist me in getting exactly what I was trying to purchase. The next night while i was driving the vehicle to work, the temperature gauge appeared to rise and fall very rapidly. So After I got off work the next morning I returned to the dealership and met with Dave Thomas the Used Car Manager and explained to him that the temperature gauge appeared to rise and fall very rapidly in the vehicle. Mr Thomas apologized for the problem I was having with the vehicle and stated that he would be happy to send the vehicle over to the service department and have the problem fixed at no cost to me. I explained to Mr. Thomas that I didn't feel comfortable about the vehicle having the problems it was having and wanted to utilize the 150 miles/3 day return policy to select another vehicle. Mr. Thomas stated it was my choice to have them fix the vehicle at no cost to me or I could utilize their return policy and choose another vehicle. I stated to Mr. Thomas I would just rather choose another vehicle. Mr. Thomas made contact with the salesman Dick Wellon to assist me in selecting another vehicle. Mr. Wellon showed me what was available on the lot and was also very patient with me as I made my decision. I purchased a 2001 Pontiac Grand Prix and was again very pleased with the discounted purchase price. And again I was very impressed with Mr. Wellon's professionalism and willingness to assist me in getting exactly what i was trying to purchase. Mr. Wellon apologized again about the problems I had with the first vehicle and even special ordered an extra key that I needed for the Grand Prix, at no cost to me. Even though I had problems with the first vehicle I purchased. I'm very pleased with the excellent customer service I received and I'm very happy with the exchange for the second vehicle. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO OTHERS AND I WILL PURCHASE MY NEXT VEHICLE FROM THEM. OUTSTANDING JOB GUYS!!!!! Wesley More

Both David and Dick were very patient with me and offered the best deal. They provided Excellent Customer Service. I will be back to visit. Thanks the best deal. They provided Excellent Customer Service. I will be back to visit. Thanks More