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AutoNation Buick GMC Henderson

Henderson, NV

Overview
Reviews
Vehicles
4.6
584 Reviews
As one of the largest Buick GMC dealerships in Nevada, AutoNation Buick GMC Henderson is the best source for all new or used Buick and GMC models. Located just southeast of Vegas in Henderson, our showroom can be found at the Valley Automall. With an expansive inventory of both new and used Buick and GMC vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Henderson to learn more.
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330 N. Gibson Road

Henderson, NV

89014

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Showing 584 reviews

October 05, 2023

I made an appointment for today at 9am. Upon arriving, the service advisor told me that they could not even check my car for 5 days. Stated the reason was lack of staffing. None of this More

by michael.mosso
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
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Oct 06, 2023 -

AutoNation Buick GMC Henderson responded

Hi Michael, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0288 to discuss what we can do to help.

Oct 06, 2023 -

michael.mosso responded

I have no interest in speaking with the GM. If the problem truly is lack of staffing that can be corrected, Also, I failed to mention in my original communication that the service advisor directed me to the Cadillac or Chevy dealer down the street. So not only did he basically turn me away, he gave away business to other dealerships,

September 29, 2023

They did the work but did not equal the air in the new tires or set the computer Could have been a little bit better service maybe got there at a time when the employees wanted a break and that is o More

by cjaz3355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Oct 02, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (702) 570-0288 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 18, 2023

Brought 2020 Chevy truck (37k miles) for oil change. The next morning I checked oil quantity and oil appeared dirty (not normal golden color following oil change). I brought truck back to dealer (who More

by Strongwing92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James (manager) Tommy (rep), Chuck (maintenance)
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Sep 22, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Buick GMC Henderson take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0288 -- we hope to hear from you soon.

September 16, 2023

I've been taking my trucks here for years and this one the 1st time they turned me away on a Saturday for service. More

by markmoncayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 19, 2023 -

AutoNation Buick GMC Henderson responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0288 -- we hope to hear from you soon.

September 13, 2023

Go see Matt Klein, he provided excellent customer service and great communication through the whole process. More

by robertjbrickman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Klein
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Sep 17, 2023 -

AutoNation Buick GMC Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 03, 2023

Dealership was very easy to work with, kept me well informed as to what was going on with my vehicle. More

by grandmavegas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita Starbuck
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Sep 08, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 02, 2023

It looked very clean , looked nice and the staff was kind, respectful, outgoing and honest. More

by Deicijalisco5588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 05, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2023

Had a great experience with the repair of my Buick Enclave Rodrigo always kept me posted. More

by Berlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo
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Aug 31, 2023 -

AutoNation Buick GMC Henderson responded

Hi Berlinda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 26, 2023

Dealership was very attentive, handled the recall issue with ease and helped in ordering merchandise using my GMC rewards! More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald and Mari
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Sep 01, 2023 -

AutoNation Buick GMC Henderson responded

Hi Gloria, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2023

The sales manager and salesman were amazing. The dealership is clean and they were easy to work with More

by Dmalone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Iaconi
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Aug 30, 2023 -

AutoNation Buick GMC Henderson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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