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AutoNation Buick GMC Henderson
Henderson, NV
582 Reviews
As one of the largest Buick GMC dealerships in Nevada, AutoNation Buick GMC Henderson is the best source for all new or used Buick and GMC models. Located just southeast of Vegas in Henderson, our showroom can be found at the Valley Automall. With an expansive inventory of both new and used Buick and GMC vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Henderson to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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February 16, 2012
When I arrived at the dealership I met with the salesman Larry Francis and I explained to him exactly why I was purchasing a vehicle. Which was to reestablish my credit. I also explained to him that I was l Larry Francis and I explained to him exactly why I was purchasing a vehicle. Which was to reestablish my credit. I also explained to him that I was looking for something dependable and inexpensive. Mr. Francis showed me what was available on the lot and was very patient with me as I made my decision. I purchased a 2004 Chevrolet Impala and was very pleased with the discounted purchase price. I was very impressed with Mr. Francis professionalism and willingness to assist me in getting exactly what I was trying to purchase. The next night while i was driving the vehicle to work, the temperature gauge appeared to rise and fall very rapidly. So After I got off work the next morning I returned to the dealership and met with Dave Thomas the Used Car Manager and explained to him that the temperature gauge appeared to rise and fall very rapidly in the vehicle. Mr Thomas apologized for the problem I was having with the vehicle and stated that he would be happy to send the vehicle over to the service department and have the problem fixed at no cost to me. I explained to Mr. Thomas that I didn't feel comfortable about the vehicle having the problems it was having and wanted to utilize the 150 miles/3 day return policy to select another vehicle. Mr. Thomas stated it was my choice to have them fix the vehicle at no cost to me or I could utilize their return policy and choose another vehicle. I stated to Mr. Thomas I would just rather choose another vehicle. Mr. Thomas made contact with the salesman Dick Wellon to assist me in selecting another vehicle. Mr. Wellon showed me what was available on the lot and was also very patient with me as I made my decision. I purchased a 2001 Pontiac Grand Prix and was again very pleased with the discounted purchase price. And again I was very impressed with Mr. Wellon's professionalism and willingness to assist me in getting exactly what i was trying to purchase. Mr. Wellon apologized again about the problems I had with the first vehicle and even special ordered an extra key that I needed for the Grand Prix, at no cost to me. Even though I had problems with the first vehicle I purchased. I'm very pleased with the excellent customer service I received and I'm very happy with the exchange for the second vehicle. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO OTHERS AND I WILL PURCHASE MY NEXT VEHICLE FROM THEM. OUTSTANDING JOB GUYS!!!!! Wesley More
by wes1w1
Employees Worked With
Larry Francis/Dave Thomas/Dick Wellon
December 01, 2011
Both David and Dick were very patient with me and offered the best deal. They provided Excellent Customer Service. I will be back to visit. Thanks the best deal. They provided Excellent Customer Service. I will be back to visit. Thanks More
by clmouzon
Employees Worked With
David and Dick
