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AutoNation Buick GMC Henderson

Henderson, NV

4.6
582 Reviews
As one of the largest Buick GMC dealerships in Nevada, AutoNation Buick GMC Henderson is the best source for all new or used Buick and GMC models. Located just southeast of Vegas in Henderson, our showroom can be found at the Valley Automall. With an expansive inventory of both new and used Buick and GMC vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Henderson to learn more.
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330 N. Gibson Road

Henderson, NV

89014

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Showing 582 reviews

October 31, 2023

Manager Dave Culp is a huge asset to this dealership. He and his team ensures customer satisfaction at the highest level. Great experience with Derick in finance. With the huge inventory in Autonation, t More

by Coach Ad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Culp, Derrick(finance), Paul (Sales)
Nov 02, 2023 -

AutoNation Buick GMC Henderson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Autonation Buick GMC Henderson and we hope to be of service again in the future.

October 30, 2023

My service was outstanding from start to finish. keep in touch with me during the whole repair. More

by cswindle77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick
Nov 01, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

The customer service at Auto Nation is top notch. I have yet to experience anything but complete satisfaction with this dealership. More

by malcolmhanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Oct 28, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 19, 2023

Great service at Autonation Buick GMC Henderson. Very fast service. Great experience for this visit. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everybody was great
Oct 22, 2023 -

AutoNation Buick GMC Henderson responded

Hi Alex, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2023

Nathan was so patient and helped as much as possible with out lease turn in. More

by afk825
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Babb
Oct 16, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

The customer service is always great. Tommy was a big help. I will continue to use them for dealer service. More

by Brian.parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Oct 13, 2023 -

AutoNation Buick GMC Henderson responded

Hi Brian, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Worst service ever! !! I left and will never be back!! Made an appointment for oil change and brakes. Got there 10 minutes early. No cars in service input area. I wa More

by doctor-d1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
2 service advisors, service manager, general manager
Oct 15, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thanks for the feedback. We strive to provide excellent service to our customers at Autonation Buick GMC Henderson. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 570-0288 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

October 12, 2023

The service was good . Juanita took care of the issues and very helpful as well. I got my car back sooner than I expected. Thanks More

by vvinson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juanita
Oct 15, 2023 -

AutoNation Buick GMC Henderson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 05, 2023

I made an appointment for today at 9am. Upon arriving, the service advisor told me that they could not even check my car for 5 days. Stated the reason was lack of staffing. None of this More

by michael.mosso
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Oct 06, 2023 -

AutoNation Buick GMC Henderson responded

Hi Michael, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0288 to discuss what we can do to help.

Oct 06, 2023 -

michael.mosso responded

I have no interest in speaking with the GM. If the problem truly is lack of staffing that can be corrected, Also, I failed to mention in my original communication that the service advisor directed me to the Cadillac or Chevy dealer down the street. So not only did he basically turn me away, he gave away business to other dealerships,

September 29, 2023

They did the work but did not equal the air in the new tires or set the computer Could have been a little bit better service maybe got there at a time when the employees wanted a break and that is o More

by cjaz3355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 02, 2023 -

AutoNation Buick GMC Henderson responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (702) 570-0288 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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