
AutoNation Buick GMC Henderson
Henderson, NV
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 582 reviews
Manager Dave Culp is a huge asset to this dealership. He and his team ensures customer satisfaction at the highest level. Great experience with Derick in finance. With the huge inventory in Autonation, t He and his team ensures customer satisfaction at the highest level. Great experience with Derick in finance. With the huge inventory in Autonation, this team will find you what you want at a great price. Highly recommend More
Worst service ever! !! I left and will never be back!! Made an appointment for oil change and brakes. Got there 10 minutes early. No cars in service input area. I wa !! I left and will never be back!! Made an appointment for oil change and brakes. Got there 10 minutes early. No cars in service input area. I was going to wait. Service advisor said not busy so it should not be a problem. My daughter met me there and we walked the lot before going to lunch. Before leaving (20 minutes later) my vehicle was still in the input area. After lunch I called the dealership and SA said they were working on the vehicle. When I got back to dealership SA was busy but another SA checked and the vehicle was up on the lift getting oil changed, but had not been evaluated for brakes. Several minutes later I peeked into service area and vehicle was down so I asked the 2nd SA for an update. She went in to check and they raised the vehicle and she said they were going to start to work on it.. Over 90 minutes and they did NOTHING except lie to me. I told them to bring it down. Had a meeting with Service Manager and GM so they would understand why I would never be back to this dealership again for any reason! Wasted the whole day. I should bill them for time and mileage. Took it to another dealership and had oil change, filter, tire rotation, cabin filter, front and rear brakes, and a new battery. $1300 in lost service revenue!! Stay away! More
I made an appointment for today at 9am. Upon arriving, the service advisor told me that they could not even check my car for 5 days. Stated the reason was lack of staffing. None of this Upon arriving, the service advisor told me that they could not even check my car for 5 days. Stated the reason was lack of staffing. None of this was told to me when I made the appointment. I had issues with them before, but nothing like this. Absolutely absurd. More
They did the work but did not equal the air in the new tires or set the computer Could have been a little bit better service maybe got there at a time when the employees wanted a break and that is o tires or set the computer Could have been a little bit better service maybe got there at a time when the employees wanted a break and that is okay but some one who ke gave given us the customer better guidance as to where to go and who can help us. They didn’t appear to be very busy More