AutoNation Buick GMC Henderson

Jose was very helpful. Actually, everyone at the dealership was helpful. The rating is downgraded because it seems impossible that a small piece of red plastic can cost $6 Actually, everyone at the dealership was helpful. The rating is downgraded because it seems impossible that a small piece of red plastic can cost $668.83! The labor for installation was about what I thought it would be, perhaps a bit high. The corporate greed here is off the charts. Buick is not doing themselves any favors. What does has taught me is to get several estimates for any repairs not covered by my warranty. Jack Olsen More

AutoNation Buick GMC Henderson showed me early on that they were fair-minded which was a relief. The car sales industry in general isn’t known for that and during this time of supply shortages and inflate they were fair-minded which was a relief. The car sales industry in general isn’t known for that and during this time of supply shortages and inflated prices, the potential for being taken advantage of is large. I wanted to purchase a truck under GMS pricing, otherwise known as GM Family First (employee deal). My dad retired from GM years ago and I’m eligible. But in today’s market, most dealerships are marking up purchase prices above MSRP and not accepting GMS deals. I called around several neighboring states trying to find a dealership that would do the GMS price. They are not bound by the factory to do those deals if they wish not to. The only dealership I found within 2000 miles of Las Vegas that would do the GMS deal was AutoNation Buick GMC Henderson. I went to the dealership to order the 2022 GMC Sierra 2500HD Denali crew cab in September of 2021. Nathan Babb was my salesman. What a pleasure working with Nathan was! Because of the chip shortage, wait times for delivery are crazy. But Nathan kept me updated the whole time on the status of the build. He was easy to reach by text and always answered any questions I had. If I ever buy another vehicle, I’ll be going straight to Nathan again. The truck was delivered in March of 2022 and I can’t be happier about it. The price was already fixed by the factory and financing was simple with no heavy push on selling other stuff. Kudos to AutoNation Buick GMC Henderson. They took care of me and showed their business model to be fair and responsive to the customer. More

Customer Service has always been the best. I have alway purchased my Buicks from this Dealership. I have alway purchased my Buicks from this Dealership. More

I would recommend Denise to anyone. She is amazing a very helpful. She really knows her job. She is amazing a very helpful. She really knows her job. More

Promptly took care of my service needs without a lot of pressure up selling. Service what I needed not some preprogrammed service based on some formula pressure up selling. Service what I needed not some preprogrammed service based on some formula More

Service center staff was professional and courteous. Kept us informed of the work to be done. Waiting area was clean and comfortable. Kept us informed of the work to be done. Waiting area was clean and comfortable. More

Denice is great at keeping me updated when I take my car in for a service. in for a service. More

The salesperson Mat was very good, and the entire purchase was very smooth. Will go back again and see Mathew to get another vehicle. The entire purchase process was awesome! Great job! purchase was very smooth. Will go back again and see Mathew to get another vehicle. The entire purchase process was awesome! Great job! More

AutoNation very clear on what needed to be done asap. GMC very reliable so far. GMC very reliable so far. More

Jose at the service center has always taken care of my care problems. I had an AC problem this time around. My car warranty service would not except the claim on my compressor by technicalities of wording care problems. I had an AC problem this time around. My car warranty service would not except the claim on my compressor by technicalities of wording so I'm dropping them asap. Jose went above and beyond to explain what part needed to be replaced to lower the cost of parts and labor. Any way my AC is now blowing cold air now thanks to Jose and his team right before the heat starts to turn up in Nevada. More