AutoNation Buick GMC Henderson

Fast, friendly, professional and courteous. Service with a smile and compassionate about my valuable time. Service with a smile and compassionate about my valuable time. More

the way you (Have to) pick up your vehicle after the service is STUPID, where you have to wait for the person that you dropped off your vehicle to help you. DUMB!!!! You should have a designated area t service is STUPID, where you have to wait for the person that you dropped off your vehicle to help you. DUMB!!!! You should have a designated area to pick up your vehicle instead of waiting in the garage area to pay and pick up vehicle. At least this time I only waited 34 minutes not like before waited 40 minutes and the car was NEVER worked on sat there for 3 days and never looked at. Was going out of town so I had to pick up the vehicle and put it in our garage and not leaving it at the dealership on the pavement in the sun. That's my opinion. At least I did have a person that tried to help me but he couldn't...hummmm. Our service guy was with another customer and she was apparently an issue; keep calling on her phone asking about the service so that's why I had to wait a VERY long time standing in the garage area just waiting for the service guy to finish up with that person. More

The beginning of 4/22 I bought a silverado truck from gmc henderson was very happy with the whole experience it was easy with no pressure the people there handled their jobs like a well oiled machine polite henderson was very happy with the whole experience it was easy with no pressure the people there handled their jobs like a well oiled machine polite and friendly and answered all my questions I left that day keys in hand thanks guys truck runs great More

Took my vehicle in for a diagnostic. Service rep Danielson Garcia was very unprofessional with his words through text messages. Very vague in explaining things and became argumentative Service rep Danielson Garcia was very unprofessional with his words through text messages. Very vague in explaining things and became argumentative in person when I went to pick up my vehicle. I don't know if he gets commission on service fees, but he tried to charge me $600 for diagnostics, he said to me, "Do you think we were going to do it for free?" Of course I did not, but I would be happy to pay a fair price because no repairs were done at all. He got rude to me so I asked him if I could speak to a manager instead. He bend the corner came back with no manager. Long story short, at this point I'm so tired of going back and forth with him so I end up paying $400 for a diagnostic and no repairs. During the whole time he never mentioned any prices with me or notified me that my vehicle was ready for pickup until I contacted him the next day, he told me my vehicle was ready since yesterday! This experience with him alone is the worse I've ever encountered and I probably will never return to this dealership. I hope this young man gets the proper training on service and how to treat people with respect. Also my vehicle was never washed and the interior had their plastic and paper mats scattered. I usually never write bad reviews, but this experience was so bad I had to let it be known. More

I was very pleased with my recent visit to obtain a recall item. The service was provided in less time than expected and I felt the service person went the extra mile to drive my car to the door near recall item. The service was provided in less time than expected and I felt the service person went the extra mile to drive my car to the door near the waiting area. Top Notch!!! More

Had a Great experience service writer Denise was very professional ,courteous, and helpful. Everything was done on time professional ,courteous, and helpful. Everything was done on time More

Good experience. Much better than years ago. Currently waiting for a part to complete the repair. Much better than years ago. Currently waiting for a part to complete the repair. More

They are very friendly and they do a great job And always on time with everything on time with everything More

Can not say enough about how amazing everyone at this dealership is! I try and recommend them to everyone I know. These guys really go on and beyond to make you feel like family! Everyone from the sales dealership is! I try and recommend them to everyone I know. These guys really go on and beyond to make you feel like family! Everyone from the sales consultants to the managers are top notch. More

I just got back from a 3000 mile road trip and a lot of off roading. Truck was covered in mud and grime. Went in for an oil change and truck came out spotless. off roading. Truck was covered in mud and grime. Went in for an oil change and truck came out spotless. More