AutoNation Buick GMC Henderson

Great communication and updates from Jose. I dropped it off the night before to make it easier for me and it was ready when I got off work the next day. I dropped it off the night before to make it easier for me and it was ready when I got off work the next day. More

Very friendly helpful staff. Had vehicle pulled up and ready for us to view upon arrival to our appointment. Great experience. Had vehicle pulled up and ready for us to view upon arrival to our appointment. Great experience. More

Fantastic service! I was nervous about what was wrong with my car, and Denise not only explained things to me clearly but she probably saved my life (severe tire issue I was nervous about what was wrong with my car, and Denise not only explained things to me clearly but she probably saved my life (severe tire issue), and I'm so glad I took my car to AutoNation in Henderson where I always know all my needs will be met with kindness and professionalism. More

They have always been receptive to answering questions etc. pleasant on telephone accommodating and congenia etc. pleasant on telephone accommodating and congenia More

$500. For a oil change and fuel filter change was outrageous. More than $209 higher then a other GMC dealer. Over charged big time!!! For a oil change and fuel filter change was outrageous. More than $209 higher then a other GMC dealer. Over charged big time!!! More

Kenny Lee was very helpful. He went out his way to make sure I had positive experience. He's #1 in Customer Service! Thank you Kenny! Almadelia Miller He went out his way to make sure I had positive experience. He's #1 in Customer Service! Thank you Kenny! Almadelia Miller More

The manager and sales rep kept me updated so frequently on the vehicle I ordered. I never felt forgotten during a long and painful wait on the vehicle I ordered. I never felt forgotten during a long and painful wait More

I was scheduled for an oil change. Had an 8 AM appointment. Right on time. I also brought along a letter that I had received a few months ago from GM, about a recall for a problem wi Had an 8 AM appointment. Right on time. I also brought along a letter that I had received a few months ago from GM, about a recall for a problem with headlights on the Terrain. The tech said that he had not seen or heard anything about it. I waited over three hours for a simple oil change. No one ever came back to the waiting area to give me any update as to why it was taking so long. I finally went to and asked, and was told that no one had ever heard about this recall, and that the tech working on my car had been working with some GM person to see if there was a solution to the recall. Apparently there is not one yet. The letter was kept by the advisor and attached to my report, I was not given it back in any form. I was also informed about some other items that would need attention in the future, such as the 100,000 mile maitenance. I said that I would schedule that later. I was also told that my tires were worn and should be replaced. Funny, because the week before I had my tires rotated at the facility I purchased them, and was informed that they were looking good and did not need to be replaced yet. More

Excellent service always very helpful in answering questions I have and customer service is fantastic . questions I have and customer service is fantastic . More

Jose is always professional and goes out of his way to make sure my truck is taken care of and kept up to standard! He makes sure that if I need anything don’t you my truck to call him directly and he w make sure my truck is taken care of and kept up to standard! He makes sure that if I need anything don’t you my truck to call him directly and he will get me scheduled immediately! I would give him a 5 Star rating! Thanks Jose for all you do for our vehicles! Walter Scott More