AutoNation Buick GMC Henderson

TERRIBLE customer and automotive service! I was charged $900 to replace the front brake pads and rotors on my 2017 Buick Enclave at Buick Autonation Henderson. When I picked up my vehicle the I was charged $900 to replace the front brake pads and rotors on my 2017 Buick Enclave at Buick Autonation Henderson. When I picked up my vehicle the brake pedal went all the way to the floor. They took the vehicle back into the service department and it came back out with the same problem. Service manager James test drove the vehicle and then told me there was nothing wrong with the brakes. I asked why did the brake pedal go all the way down to the floor. He stated that when you have the brake pads changed sometimes the pedal feels different. Rather than finding out what problem was causing the brake pedal to be so low, he just walked away. Stay away from Buick Autonation Henderson because they provide the worst customer and automotive service for the highest prices! I wish I could give them zero stars! More

No pressure, great team, listen to the customer. Was an overall great experience in buying my vehicle! Was an overall great experience in buying my vehicle! More

Service went above and beyond what was happening. Broke down at the dam towed to Auto Nation GMC/Buick Jason and the service mgr went to work and got us back on the road. We are from MO and just visi Broke down at the dam towed to Auto Nation GMC/Buick Jason and the service mgr went to work and got us back on the road. We are from MO and just visiting. Thank you for a good experience with a GMC dealership ! More

Friendly and accommodating. Bob was really helpful and knowledgeable. The sales manager was fantastic, and the Finance department was on point! Bob was really helpful and knowledgeable. The sales manager was fantastic, and the Finance department was on point! More

We had a great experience dealing with Nathan Babb and your finance department. They were friendly and knowledgeable. your finance department. They were friendly and knowledgeable. More

This is my second time buying here. Both experiences we super.Bob was amazing!! Love my car!! Both experiences we super.Bob was amazing!! Love my car!! More

Bob Iaconi was absolutely amazing! He is kind and thoughtful. He listened to me and did not rush me into anything. This was a great car buying experience! I love my new Buick! Thanks B He is kind and thoughtful. He listened to me and did not rush me into anything. This was a great car buying experience! I love my new Buick! Thanks Bob! More

I had an appointment and was seen right away by the Juanita. I waited for my car which was getting service for brakes new windshield wipers and the air conditioner. fluids were checked. My car drives r Juanita. I waited for my car which was getting service for brakes new windshield wipers and the air conditioner. fluids were checked. My car drives really nice really good way better than it did prior to me going to the dealership. I truly noticed the difference the mechanic that worked on my vehicle. Please let her know that it is much his work is much appreciated and I can’t tell the difference while driving my vehicle More

Great service got me out in reasonable time serviceman was a big help showed me things that were wrong but did not pressure me to buy at all was a big help showed me things that were wrong but did not pressure me to buy at all More

David and Nathan made it the Best Buying experience I had in 45 years. They both were great. in 45 years. They both were great. More