AutoNation Acura Stevens Creek - Service Center
Santa Clara, CA
468 Reviews of AutoNation Acura Stevens Creek - Service Center
I was welcomed with great customer service and support. It was very timely and I was offered great recommendations as to what was wrong with my vehicle. What made my visit extra special was the personal in It was very timely and I was offered great recommendations as to what was wrong with my vehicle. What made my visit extra special was the personal interaction with Andrea and she made sure I was well taken care of as well as my vehicle as far as to return my vehicle nicely washed and cleaned. More
Rofh was very professional and courteous and provided superb customer service. I brought my car in early, and he happily accommodated me. He's very knowledgeable and understands his customers. He didn't superb customer service. I brought my car in early, and he happily accommodated me. He's very knowledgeable and understands his customers. He didn't waste my time and provided me with timely updates on the status of my car. It was a delight working with him. More
Adam G. was professional, attentive and communicative. He explained the work needed to be done clearly and patiently answered my questions. He also followe was professional, attentive and communicative. He explained the work needed to be done clearly and patiently answered my questions. He also followed up with additional request I had. Glad to see the much-needed positive changes at this dealership as we've been going there for almost 10 years. More
My service advisor, Benny, handled my visit from the time I arrived until the time I left. It was done in a timely manner. Vehicle was washed and cleaned when I received it. Great service I arrived until the time I left. It was done in a timely manner. Vehicle was washed and cleaned when I received it. Great service More
Always professional and helpful. Great experience with Rolf. He always answer my questions, help setting up schedule efficiently and flexible. Great experience with Rolf. He always answer my questions, help setting up schedule efficiently and flexible. More
Benny was great and very helpful! ! I had to get the car recall fixed for 2024 registration tag. After the recall was fixed Benny suggested to drive to nearby AAA and explained the pro ! I had to get the car recall fixed for 2024 registration tag. After the recall was fixed Benny suggested to drive to nearby AAA and explained the process to get the new tag. Had it not been for Benny's suggestion I would have to wait for the tag to arrive in mail and not be able to drive the car. Because of Benny's guidance I got the tag on the same day of repair. Thank you Benny!! More
Andrea was great. I had missed my scheduled appointment but she managed to squeeze me in early the next day. She was quite professional. Overall a smooth experience. W I had missed my scheduled appointment but she managed to squeeze me in early the next day. She was quite professional. Overall a smooth experience. Will definitely reach out to her for my next service. More