AutoNation Acura Stevens Creek - Service Center

The service is good, and technician is responsive. Although the time is longer than expected, it is understandable. Overall I am happy with the service Although the time is longer than expected, it is understandable. Overall I am happy with the service More

Rolf helped me schedule everything ahead and it saved me a lot of time drop off my car. He also helped me check the warranty information, which is very helpful as well. a lot of time drop off my car. He also helped me check the warranty information, which is very helpful as well. More

Fast and courteous service. The service advisor explained everything done to my car and told me what needed to be done in the future. The service advisor explained everything done to my car and told me what needed to be done in the future. More

The staff is very friendly and always attentive. I like the easy going experience overall. I like the easy going experience overall. More

I found the service team accommodating. I brought my car in and my rep was helping another customer and and available rep got me processed. The same thing happened at pickup. Great teams I brought my car in and my rep was helping another customer and and available rep got me processed. The same thing happened at pickup. Great teams! More

Quick and easy service with no hassle or surprise expenses. Easy to schedule and with great customer service each time. expenses. Easy to schedule and with great customer service each time. More

I took my car here for its first service. My service advisor, Nicole, was very communicative, yet had a nice calm demeanor. She wasn’t pushy and didn’t act like she was trying to sell me anyt My service advisor, Nicole, was very communicative, yet had a nice calm demeanor. She wasn’t pushy and didn’t act like she was trying to sell me anything. My service was done promptly and sooner than expected. More

Quick and fast servicing as promised, nice and tidy lounge, my daughter had a nice time during the servicing time, she had plenty of toys and snacks to enjoy .. thanks lounge, my daughter had a nice time during the servicing time, she had plenty of toys and snacks to enjoy .. thanks More

I recently had the pleasure of experiencing the finest car service at Stevens Creek Acura, and I must say it was truly exceptional. I had the privilege of being assisted by Nicole Dunn, who displayed an i car service at Stevens Creek Acura, and I must say it was truly exceptional. I had the privilege of being assisted by Nicole Dunn, who displayed an incredibly warm and welcoming attitude from the moment I arrived. Nicole's honesty and integrity were truly refreshing. She took the time to thoroughly assess my car service needs and provided me with transparent recommendations, never attempting to upsell me on unnecessary services or products. Her genuine concern for my satisfaction and trustworthiness made the entire experience that much more enjoyable. To add to the already remarkable service, Nicole went above and beyond by arranging complimentary rides to and from the service center. This thoughtful gesture saved me both time and hassle, making the entire process seamless and convenient. Furthermore, at the conclusion of the service, Nicole surprised me with a complimentary car wash, leaving my vehicle looking immaculate and me feeling incredibly valued as a customer. In all my years of receiving car service, I can confidently say that Nicole and the team at Acura Stevens Creek have set a new standard of excellence. Their commitment to providing outstanding customer service, combined with Nicole's exceptional professionalism, made this visit truly unforgettable. Without a doubt, I couldn't have asked for a more satisfying experience. Nicole and Acura Stevens Creek have my highest recommendation! More

I purchased my acura at this dealership and ever since i go for all services here and always receive the best care and good deal for my car service. Very caring team for customers and take great care of you go for all services here and always receive the best care and good deal for my car service. Very caring team for customers and take great care of you and your vehicle. More