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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
468 Reviews

468 Reviews of AutoNation Acura Stevens Creek - Service Center

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September 07, 2021

Service department members are always courteous and professional, and the work was completed within the predicted timeframe. I will continue to bring my vehicle here for all future maintenance needs. More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rothschuh
Sep 07, 2021 -

MM responded

Service department members are always courteous and professional, and the work was completed within the predicted timeframe. I will continue to bring my vehicle here for all future maintenance needs.

Sep 09, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2021

I purchased in 2019 an Acura ILX model, I am very happy with it. The sales staff were accommodating and knowledgeable. I also have had a few interactions with Gianna Pappagallo in the service departmen More

by alexcs7001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Sep 08, 2021 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 30, 2021

I can always trust Giana and the best service advisor. The service i receive from Acura of Steven Creek is always outstanding. I do recommend this site to everyone and especially Giana. Thanks you, More

by SA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana, Joe Spurrier
Sep 04, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2021

Sergio Rizo was very courteous, polite and explained everything that needed to be done to my car. When it was finished,he explained everything that they did and what good condition my car was in. More

by ejschnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Aug 31, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we're happy to hear you had such a positive experience with Sergio! If you ever need help, just give us a call. Happy motoring!

August 20, 2021

Very professional and friendly service …………..and the time promised to pick up the car is very accurate……………….. Thanks for the car wash too. Will see you again on the next service. More

by Danpham2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Aug 26, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2021

Mainly due to COVID 19 my mom was not driving her Acura. I used a battery charger to keep the car battery charged. It was about 2 months since I charged the battery. When I went to open the car door with t More

by r0n0606@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Aug 21, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 17, 2021

I always receive great service whenever I’m there. i never go anywhere else for my MDX More

by YL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Aug 21, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2021

Great service! Benny was great, answered all my questions and made me feel comfortable. He was very professional and efficient. I highly recommend AutoNation Acura of Stevens Creek. More

by Abi V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Aug 21, 2021 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your kind review; we are happy to pass along your comments to Benny here at AutoNation Acura Stevens Creek! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2021

Professional service with clear communication. They set the expectations right and deliver on time. The waiting area had coffee, water, and a couch. Nice and clean. More

by bappaditya_goswami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo, Joe Spurrier
Aug 13, 2021 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

From setting up the appointment to coming in got service and picking the car up after - the entire experience was very smooth. More

by hkaram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny, Joe Spurrier
Aug 13, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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