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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
471 Reviews

471 Reviews of AutoNation Acura Stevens Creek - Service Center

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October 01, 2021

Service rep was upfront and understanding to my frustration when i received the call that the drive shaft was missing bolts and not safe to drive. It was great to be kept in the loop as to when the More

by alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Oct 05, 2021 -

AutoNation Acura Stevens Creek responded

We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

September 30, 2021

Excellent and friendly agent and finished the service earlier (1 hour and early). Agents are so helpful. More

by ryasana@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Oct 05, 2021 -

AutoNation Acura Stevens Creek responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 23, 2021

Great service, clear explanation of work to-do, service completed on-time with washed and vacuumed unit. More

by victor_m_garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Report | Print
Sep 26, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2021

A nice place to take your vehicle for service. Friendly staff and very well lit. More

by Erikvstolburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Sep 26, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 21, 2021

Very customer friendly dealership. My service advisor (Ben) did an excellent job. He was able to find me a spot even with our prior apt and did take care of my needs in time. More

by kmanyam
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Sep 26, 2021 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 19, 2021

Very courteous and professional. My vehicle was ready on time. Thanks so much. God bless. More

by nubianqueenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Report | Print
Sep 25, 2021 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 18, 2021

Carlos is wonderful to work with. He provides exceptional customer service. Very knowledgeable and friendly. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos R
Report | Print
Sep 24, 2021 -

AutoNation Acura Stevens Creek responded

Hi Amanda, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

September 18, 2021

Sergio has great customer service! He explains the importance of keeping your car updated and serviced. Sergio has a great and awesome personality. More

by TL84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Sep 25, 2021 -

AutoNation Acura Stevens Creek responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 13, 2021

The service is great and the representatives are very profesional. I really recommend auto nation Acura of stevens creek More

by roca58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Joe Spurrier
Report | Print
Sep 15, 2021 -

AutoNation Acura Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2021

Love the Stevens Creek Acura location. Always able to fit me in and my car is well taken care of. Service advisors are honest and not pushy. More

by pjr1069
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Report | Print
Sep 15, 2021 -

AutoNation Acura Stevens Creek responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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