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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
471 Reviews

471 Reviews of AutoNation Acura Stevens Creek - Service Center

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October 18, 2021

Awesome, quick and friendly service by Sergio. Took care of my request since I had to get done soon. More

by njkulkarni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Oct 21, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

October 15, 2021

Giana Papagayo, in the service department, worked with our insurance to get our windshield replaced. She was efficient, friendly, knowledgable and all-around great to work with. More

by mvlaberge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagayo
Oct 19, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2021

Sergion Riso was my service person. I was charged more than what i was told. I was told the B service was $150 but it ended up being $299+. Also didn't get a discount on tires i was entitled for Buy th More

by nlaksham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Riso
Oct 14, 2021 -

AutoNation Acura Stevens Creek responded

Hi Nlaksham, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (408) 758-5502. We hope to hear from you.

October 08, 2021

Carlos is been my service advisor for years. He’s reliable on all aspects of service that I need. And hope he’ll be there at all time as long as I own my car. Just to let you know that this is my 3rd More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Roshbaugh
Oct 09, 2021 -

AutoNation Acura Stevens Creek responded

We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

October 07, 2021

I have worked with Carlos for several years. Carlos is very professional and personable and always very helpful. I always wait until Carlos is available for my services,, I have complete trust in him More

by mrj122010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rothschuh
Oct 10, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2021

I was attended by Sergio from here and he was one of the best service reps I have ever met. He was very knowledgeable and gave me lots of accurate information and tips. He is a gem to this dealership and a More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Oct 09, 2021 -

AutoNation Acura Stevens Creek responded

Hi Francisco, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2021

Great dealer. The services provided are excellent and high quality. Sergio is very friendly and answer all my concerns. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Oct 09, 2021 -

AutoNation Acura Stevens Creek responded

Hi J, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. If you ever need help, just give us a call. Happy motoring!

October 04, 2021

I have only had great service from this dealership. They are honest about what needs to get done and they are very timely. All of the Service reps are extremely professional. More

by epenades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Oct 05, 2021 -

AutoNation Acura Stevens Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2021

Excellent Service, as usual prompt and timely communication of ETA and list of work items that need attention in the near future More

by rak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
giana papagayo
Oct 06, 2021 -

AutoNation Acura Stevens Creek responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2021

I received Honest, clear and fast service at Acura Stevens Creek in Santa Clara. Thanks. More

by guibastos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 06, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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