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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
468 Reviews

468 Reviews of AutoNation Acura Stevens Creek - Service Center

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November 08, 2021

Excellent and amazing service as always my go to for service. Thank you for everything More

by Alma.Duarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny, Joe Spurrier
Nov 09, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2021

We are always pleased with the service at Acura SC. The quality of service is excellent, and we are always happy with the efficiency of the visit. Sergio does a great job of taking care of us. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 09, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 05, 2021

My service manager at AutoNation Acura of Steven Creek, Benny, is amazing. We have had our car in for service a few times now with Benny as our service manager and he has been extremely considerate of our More

by ADBarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Nov 08, 2021 -

AutoNation Acura Stevens Creek responded

Hi Adbarger, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

November 05, 2021

I waited in the waiting room about 1 1/2 hours longer than the estimated time. I knew I had to wait several hours but there was no reason to wait that much over their estimate. More

by bgoedjen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio Rizi
Nov 08, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5502 -- we hope to hear from you soon.

November 03, 2021

Benjamin was amazing. I had my 1st service appointment at Acura of Steven’s Creek since the one at Serramonte just closed down. Benjamin knew I drove all the way from San Francisco and knew that it would be More

by Con16w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Gomez
Nov 06, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

November 02, 2021

Benny was great. I Will return for more services in the future. Fair and honest. More

by kentomiyagawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Nov 05, 2021 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your kind review; we are happy to pass along your comments to Benny here at AutoNation Acura Stevens Creek! If you ever need help, just give us a call. Happy motoring!

November 02, 2021

great service. very happy for service. waiting area was clean and nice. my service agent was excellent. More

by a7121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Nov 04, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 01, 2021

Service was Friendly, smooth and fast!!!! Two thumbs up. Sergio made me feel right at home. Thanks! More

by melvin.dudley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio
Nov 05, 2021 -

AutoNation Acura Stevens Creek responded

Hi Melvin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2021

It was easy to make an appointment. Advisor, Sergio, is friendly and knowledgeable. Car was done on time. More

by HappyRav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Nov 04, 2021 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sergio here at AutoNation Acura Stevens Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2021

Great personalized service. Trustworthy. Honest about what we should spend on and where we can save money. Sergio is very helpful and nice. Prompt follow up. More

by Nhborders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio, Joe Spurrier
Oct 30, 2021 -

AutoNation Acura Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

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