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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
471 Reviews

471 Reviews of AutoNation Acura Stevens Creek - Service Center

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January 07, 2022

I appreciate the service I receive from Sergio Rigo. Seems honest and always looking out for me. Not the best sales people when I bought the car, but good service once you own the car. More

by stevenc1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rigo
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Jan 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 07, 2022

Great customer handling. Very courteous. Quick diagnosis of the issue and quick fix. The service engineer explained the issue well and the fix proposed and put in place. More

by Ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Jan 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi Ram, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 06, 2022

Automation is consistent with their level of customer service and always timely with their turnaround times. More

by Jenyoshida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Report | Print
Jan 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi Jenyoshida, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 03, 2022

My experience at the service center was very bad. The person handling the service was absolutely rude and not interested in understanding what the issue was for which I had brought my MDX to the service More

by manoharh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin
Report | Print
Jan 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi Manoharh, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 758-5502 to discuss what we can do to help.

January 03, 2022

Excellent customer service - easy to schedule appointments and always great service at this dealership. Highly recommend More

by Enedina718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio , Joe Spurrier, Sydney Thorp
Report | Print
Jan 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

January 03, 2022

The service was prompt and courteous. The waiting room was clean and they had some free drinks. More

by Sevalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier, Sydney Thorp
Report | Print
Jan 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi Sevalen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 03, 2022

Excellent customer service. Always keeps customer informed on work that needs to be done on car. More

by Imdelgado57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier, Sydney Thorp
Report | Print
Jan 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 01, 2022

Very professional service! The service advisor Gianna has been very helpful And nice. The car maintenance turn around time is always on time . More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianna in Service
Report | Print
Jan 16, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 31, 2021

I took my car into AutoNation Acura of Stevens Creek for routine service (oil & filter change, check fluid levels, replace windshield wiper blades, etc.). The service dept. did a great job and the service More

by jlichtenstein12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Report | Print
December 30, 2021

Great service. Fast, reliable, and fair pricing for services. My service advisor for the last 3 maintenance revisions has been Benny, and I couldn't be happier with his service and courtesy. More

by Daniela C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
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