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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
471 Reviews

471 Reviews of AutoNation Acura Stevens Creek - Service Center

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February 06, 2022

Service was excellent. Service adviser call promptly Service was excellent. Service adviser call promptly about the status of the vehicle. Recommend service for others. More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagayo
Feb 08, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 05, 2022

I’ve taken my car here for 15+ yrs - great service and my Service Advisor, Benny, has been great. I live in Fremont, but am willing to go the extra mile to be treated like a valued customer! More

by darock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Feb 10, 2022 -

AutoNation Acura Stevens Creek responded

Hi Darock, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Stevens Creek. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 04, 2022

5 star service by Giana Papagayo. Prompt 5 star service by Giana Papagayo. Prompt communication about the status of the vehicle service. More

by customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagayo
Feb 08, 2022 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 03, 2022

I changed from Los Gatos Acura to this Stevens Creek after I had too much problem with LG Acura. Their service was very professional and the crew was very kind and knowledgeable. Thank you so much. More

by shellykim410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the person's name.
Feb 07, 2022 -

AutoNation Acura Stevens Creek responded

HI, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 29, 2022

They alway take care of your needs and propose alternative ways and options, very flexible and nice people work there. By the end of any service your car will always be washed. Trust and confidenc More

by Aleh
Recommend Dealer
Yes
Employees Worked With
Benny Gomez, Joe Spurrier
Feb 03, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 29, 2022

This dealership is Reliable, punctual, efficient and reasonably priced; easy to schedule via web or phone. More

by Meseifert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Feb 03, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 28, 2022

Easy appointment. Quick check in. Easy check out.. Ready as promised. Sergio did a great job. More

by Jefe831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio. 5 stars
Feb 01, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 27, 2022

My call was received promptly. The service was upfront n efficient. The wash n cleaning were good touch. More

by tjsakurai1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Solomon, Joe Spurrier
Jan 31, 2022 -

AutoNation Acura Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2022

Quick and friendly customer service from Sergio. Have nothing to complain about, was a great experience. More

by Andrew.hassler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo
Jan 31, 2022 -

AutoNation Acura Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2022

They know the car well and know how to tune, take care of all the tech and get you in and out at the promised time. I like their technicians and service managers and have trusted their judgement. More

by Silicon Valley guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Spurrier
Jan 28, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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