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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
471 Reviews

471 Reviews of AutoNation Acura Stevens Creek - Service Center

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June 04, 2022

When I dropped off my car for maintenance, i was told that the approximate wait time is about 2 hours due to short of technician...I was surprised when Benny came up to me after a little an hour that is More

by Rey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Jun 06, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

Service is always great. In and out on time. Service staff very friendly. I would recommend them More

by markklemczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie
Jun 05, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

June 01, 2022

Great Customer Service! Very friendly and knowledgeable. Provided great communication and a welcoming environment - would recommend family and friends here. More

by Vanessa Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam and Al
Jun 03, 2022 -

AutoNation Acura Stevens Creek responded

Hello Vanessa, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2022

I had my first Acura service for my RDX I purchased a few months ago and had the best service/experience with AutoNation Acura Stevens Creek compared to all other dealerships I’ve gone to ! Being a female I More

by Liana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 29, 2022 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 27, 2022

Efficient service department and clean waiting room. Scheduled work was completed in the time quoted without unanticipated charges. More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana
Jun 01, 2022 -

AutoNation Acura Stevens Creek responded

Hello, We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 25, 2022

The service provided and the courtesy of the staff that I find at this dealer is just great ! More

by giuseppe.selli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
May 27, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 24, 2022

Very professional and customer dedicated. team. It is always a pleasure to work with such knowledgably people. More

by octav chirica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagayo
May 26, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 19, 2022

The service department was superb yesterday from the manager through the service advisor. I didn't have an appointment however, they were able to REPLACE the battery, wash the car and inspect it for my More

by Ranger13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giana Papagyo
May 20, 2022 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 19, 2022

The team is super helpful. Great service. Highly recommended. Definitely will come back again in the future. More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Benny
May 21, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

May 18, 2022

First time dealing with AutoNation Acura, and I could not be happier. Great, friendly, knowledgeable and highly communicative service staff. Service was performed in a timely matter. Will use them again. More

by teamolson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
May 19, 2022 -

AutoNation Acura Stevens Creek responded

Hi Teamolson, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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