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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
468 Reviews

468 Reviews of AutoNation Acura Stevens Creek - Service Center

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May 30, 2024

Even though the place is a mess due to construction, but the team members still wonderful! My advisor Rolf was so helpful and friendly, he was trying to help me with my car service the best he can and took More

by TCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
May 31, 2024 -

AutoNation Acura Stevens Creek responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. If you ever need help, just give us a call. Happy motoring!

May 23, 2024

The dealership is under construction and is really a mess. The technician is excellent at his work. I waited over four hours to get my car back and there was no update between the hours. I waited. As I More

by vmendezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rolf Wick
May 24, 2024 -

AutoNation Acura Stevens Creek responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 758-5502 to discuss what we can do to help.

May 20, 2024

Very excellent service, Adam advisor very nice , special appriciate Thomas Sanchez manager very helpful. .I hope my MDX idle should work fine . More

by Dung Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam ....
May 22, 2024 -

AutoNation Acura Stevens Creek responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 17, 2024

This is a high quality company, and they do offer a wonderful customer service and good communication system. More

by zionyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
May 20, 2024 -

AutoNation Acura Stevens Creek responded

Hi Zionyen, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2024

We were taking care of quite well addressed that warranty did not cover our potential issue determined that instantly upon sitting in office More

by dadriano08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
May 14, 2024 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 10, 2024

Service appointments with Nicole are always a good experience. I appreciate the honesty and efficiency. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
May 12, 2024 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2024

It was easy to make an appointment online and dropping off my vehicle was a breeze. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Apr 11, 2024 -

AutoNation Acura Stevens Creek responded

We are pleased to hear you had such a positive experience with us, James! If you ever need help, just give us a call. Happy motoring!

March 25, 2024

The Service Manager Nicole was very professional and understands the needs of customers to get the right solution. Overall very good servicing team with right attitude towards customers. More

by MKAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 28, 2024 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2024

I had a good experience during this visit. Rolf is very friendly and made the process easily. More

by yangzhoulife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Mar 21, 2024 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 14, 2024

I keep coming back because they treat me, and my car, so well! The service is complete quickly, too. More

by Chris B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Mar 16, 2024 -

AutoNation Acura Stevens Creek responded

We are pleased to hear you had such a positive experience with us, Chris! Feel free to stop by if you ever need any more help.

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