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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
472 Reviews

472 Reviews of AutoNation Acura Stevens Creek - Service Center

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September 21, 2022

Some employees need training to treat customers. Hoping management will take care in this particular issue More

by mubeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny
Report | Print
Sep 26, 2022 -

AutoNation Acura Stevens Creek responded

Hi Mubeer, we appreciate you taking the time to respond. The staff at AutoNation Acura Stevens Creek take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5502 -- we hope to hear from you soon.

Sep 26, 2022 -

mubeer responded

No, thank you.

September 21, 2022

The customer service was great. He was really nice and attentive. Reviewed everything with me and made me feel comfortable. My car was also completed at the time they told me. More

by Julie Chi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Report | Print
Sep 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi Julie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

Service agent was Very nice and knowledgeable of the services I needed. She was Very much informative. More

by LoveNin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Sep 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi Lovenin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

Everyone was super friendly and nice there. They went out of their way to help me. More

by haneenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf
Report | Print
Sep 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 16, 2022

AutoNation Acura of Stevens Creek provides great customer service! Staff is very attentive and friendly. More

by GR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Sep 20, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 16, 2022

Great service experience. Benny was great, communicated the plan really well and was in constant contact updating me about the progress of the service. More

by arunmenon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Sep 19, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2022

The staff are friendly and understand what their costumers needs. They deliver the service as promised. More

by Bakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Report | Print
Sep 18, 2022 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 08, 2022

They were friendly fast and did a great job on my car I was very happy with the results More

by Mandomagic408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Sep 12, 2022 -

AutoNation Acura Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2022

Rolf handled my service appointment like I was a VIP. Excellent and caring service department and advisors. More

by Mike Mulhern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Report | Print
Sep 12, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

Great customer service knowledgeable staff prompt service I will definitely be bringing my car back to them More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BENNY
Report | Print
Sep 03, 2022 -

AutoNation Acura Stevens Creek responded

Hi Dee, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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