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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
468 Reviews

468 Reviews of AutoNation Acura Stevens Creek - Service Center

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September 29, 2022

Benny, the service coordinator, was friendly, knowledgeable, professional and kind. He explained what needed to be done, the car was serviced in a timely manner. Thanks so much for your person More

by Naomi Harel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 06, 2022 -

AutoNation Acura Stevens Creek responded

Hi Naomi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 29, 2022

Amazing service. Great customer support.Thank you Rolf for making it a seamless and easy process. Gave me regular updates on the status of the service and was kind to More

by kavsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Oct 06, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 28, 2022

As always, Acura of Stevens has always done a great job in servicing my car. Thank you Benny Gomez for your superb service. Completely satisfied! More

by jtn98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Oct 03, 2022 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 26, 2022

Customer service excellent. .Makes you feel good about your purchase there for it makes it easier.. Thank you to our agent.. More

by vicente jaimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adarsh Singh
Oct 02, 2022 -

AutoNation Acura Stevens Creek responded

Hi Vicente, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 23, 2022

The customer service was great. He was really nice. Everything with me and made me feel comfortable. My car was complete fixed earlier than I expectations. More

by vucong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
8678 Adam Gonzalez
Sep 27, 2022 -

AutoNation Acura Stevens Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 22, 2022

Rolf Wick was extremely knowledgeable and displayed excellent customer service. He made sure everything was explained well. More

by deb2005garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Sep 27, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

Some employees need training to treat customers. Hoping management will take care in this particular issue More

by mubeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny
Sep 26, 2022 -

AutoNation Acura Stevens Creek responded

Hi Mubeer, we appreciate you taking the time to respond. The staff at AutoNation Acura Stevens Creek take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5502 -- we hope to hear from you soon.

Sep 26, 2022 -

mubeer responded

No, thank you.

September 21, 2022

The customer service was great. He was really nice and attentive. Reviewed everything with me and made me feel comfortable. My car was also completed at the time they told me. More

by Julie Chi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Sep 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi Julie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

Service agent was Very nice and knowledgeable of the services I needed. She was Very much informative. More

by LoveNin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Sep 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi Lovenin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

Everyone was super friendly and nice there. They went out of their way to help me. More

by haneenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf
Sep 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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