AutoNation Acura Stevens Creek - Service Center

Had annoying rattle noise near steering wheel on a new car. Went in as walk-in, got logged into system, and left in 5 minutes. In about half a day the issue was fixed with my car pressure washed ready t car. Went in as walk-in, got logged into system, and left in 5 minutes. In about half a day the issue was fixed with my car pressure washed ready to go. Very fast and clean job. More

I wouldn’t service my Acura anywhere but Stevens Creek Acura AutoNation. Great service, accommodating and friendly . Thank you ! Acura AutoNation. Great service, accommodating and friendly . Thank you ! More

Service was wonderful everyone was extremely curious and friendly. My car took longer than originally quoted however they kept me informed on the situation while I waited for my car. friendly. My car took longer than originally quoted however they kept me informed on the situation while I waited for my car. More

This dealership parts and service department staff are far superior to the nearby Hopkins Acura. Hopkins Acura failed to obtain a catalytic converter for my Acura TSX for about 3 and a half months and cou far superior to the nearby Hopkins Acura. Hopkins Acura failed to obtain a catalytic converter for my Acura TSX for about 3 and a half months and couldn’t tell me when I could expect the catalytic converter. When my smog check was due, I became desperate and called AutoNation to see if by chance they could locate one for me. Ken at the parts department located one for me in a day. Service adviser Benny not only got the catalytic converter installed but was also able to get the car driven so that it could pass the smog check. I will not be using Hopkins Acura in the future. I will be back at AutoNation Acura for my services in the future. By the way, Hopkins Acura short changed my refund for the catalytic converter by over $100. If anyone from Acura headquarters is reading this, you may want to address Hopkins Acura. Their service department never returns calls either. More

Service representative was knowledgable, professional, and very courteous. The waiting room was clean and nicely arranged. Overall a pleasant visit to have my car serviced. and very courteous. The waiting room was clean and nicely arranged. Overall a pleasant visit to have my car serviced. More

One of the person was working there I don’t know his name been very rude and been shouting at me !! I told him I have a appointment and he said no you don’t and been very unprofessional and rude been very rude and been shouting at me !! I told him I have a appointment and he said no you don’t and been very unprofessional and rude More

Excellent service, very kind professional staff member, happy with fast excellent service, very clean waiting room too. happy with fast excellent service, very clean waiting room too. More

Benny was great, he remembered me and was kind throughout the process. Also had a great convo with the new manager, he has the right attitude to help the dealership, and was also my shuttle driver…great ser the process. Also had a great convo with the new manager, he has the right attitude to help the dealership, and was also my shuttle driver…great service. More

This was a recall service on my Acura drivers side air bag. All was completed and the car was ready to go faster than we had expected. We really liked the complimentary washing. Over all excellent serv bag. All was completed and the car was ready to go faster than we had expected. We really liked the complimentary washing. Over all excellent service More

Siempre que llevo mi auto a servicio me lo entregan al 100%, y me dan la confianza otra seguir llevándolo. Su servicio siempre es excelente 100%, y me dan la confianza otra seguir llevándolo. Su servicio siempre es excelente More