AutoNation Acura Stevens Creek - Service Center
Santa Clara, CA
468 Reviews of AutoNation Acura Stevens Creek - Service Center
Dealer did a gret job of taking care of the vehicle and Benny provided excellent customer service. Will continue to bring my vehicle to Stevens Creek Acura. Benny provided excellent customer service. Will continue to bring my vehicle to Stevens Creek Acura. More
Have had many bad incidents over the years with service in my vehicles. I have 2 Acuras. I had an appt for A12 service and had made it as an appt to wait since I had to go to work. Was told it would be bet in my vehicles. I have 2 Acuras. I had an appt for A12 service and had made it as an appt to wait since I had to go to work. Was told it would be between 70-99 minutes. I got there in time and was told it would be 4 hours. I questioned it and was told there were other cars that were there first. Then DON’T make me an appt you can’t keep. Then I was going to Uber to work and when writing yo the appt was $200 more than I was told when I was in with my husbands car 2 weeks earlier. They even looked at my code. I left and had work done elsewhere. A big waste of my time! More
Adam provided great service and made sure my car and the things it needed for B1 was done properly. Friendly and courteous at the same time which is much appreciated. things it needed for B1 was done properly. Friendly and courteous at the same time which is much appreciated. More
Called them several times trying to speak with a service adviser regrading a service need. Left messages, no reply. Only after driving to dealership was I able to get attention. adviser regrading a service need. Left messages, no reply. Only after driving to dealership was I able to get attention. More
I got to say I have owned cars for over 40 years I am a car guy.I have been to Chevrolet, Nissan, dealerships for service on my cars I don't trust too many people to service my cars. So, I brought my Acura car guy.I have been to Chevrolet, Nissan, dealerships for service on my cars I don't trust too many people to service my cars. So, I brought my Acura RDX from Auto Nation Stevens Creek, so I finally got a chance to drive down for an oil & filter change from the minute I got there Benny was so nice and professional told me what my service my RDX needed I told him do it. He told me it would take 2 1/2 hours or, so I took a walk then waited in the waiting area I got to say I have OCD about cleanness I love that the restrooms and waiting area were spotless. When I got a call from Benny telling me my RDX was ready it was cleaned in n out. (Even Thou I drove it in clean) I have to say I received some real STELLAR SERVICE from Benny, and Stevens Creek Auto Nation Santa Clara I will be back. More