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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
468 Reviews

468 Reviews of AutoNation Acura Stevens Creek - Service Center

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February 24, 2023

Benny has always been an amazing customer service advisor. I will continue to use this dealership for all my service needs. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Feb 28, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 20, 2023

My service center experience has been great . The team is always ready to help and are customer oriented. More

by VP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gomez
Feb 24, 2023 -

AutoNation Acura Stevens Creek responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2023

Had problem with my battery. Nicole Dunn did a great job in running exhaustive test and making sure it was indeed the battery that need to be replaced and no other module was dra More

by Mallik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Feb 21, 2023 -

AutoNation Acura Stevens Creek responded

Hello Mallik, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

This dealership has great customer service and has a nice waiting area to wait for your service. Benny was my service advisor and was very knowledgeable and helpful with my service questions. More

by Rockybueno88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Feb 16, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we're glad you had such a wonderful experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 12, 2023

Although pricey, they did a great job and were very efficient. The car was washed and vacuumed. More

by mercoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 14, 2023 -

AutoNation Acura Stevens Creek responded

Hi Mercoli, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 10, 2023

I was really happy with the way I was treated when I bought my car. But each time I take my car in for service, the experience has been amazing. It's always like cherry on top of the cake More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Valencia
Feb 13, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 10, 2023

Courteous, efficient staff did the work professionally and quickly while I enjoyed the comfortable facility More

by albward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 13, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 10, 2023

Nicole help me a lot with all the process with my car she help a lot and she have a really good customer service and she’s explained everything for me . More

by Jose garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Feb 13, 2023 -

AutoNation Acura Stevens Creek responded

Hi Jose, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

February 08, 2023

Dealership personnel have always been thorough in their work and honest with the costs upfront. More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gomez
Feb 11, 2023 -

AutoNation Acura Stevens Creek responded

Hi Marie, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

February 05, 2023

The service on my MDX was great. I was even offered a Lyft ride to my house and back to the dealership when work was completed. More

by MDXer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Feb 08, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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