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AutoNation Acura Stevens Creek - Service Center

Santa Clara, CA

4.9
468 Reviews

468 Reviews of AutoNation Acura Stevens Creek - Service Center

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October 10, 2024

Waiting room is comfortable with hot drinks. The vehicle was completed in time. Staff were nice and professional. More

by mabcheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Valencia
Oct 13, 2024 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 19, 2024

Great service. Courteous, helpful and timely. Communication was great and they did a great job. Arranged us an Uber as well. The service rep went out of his way More

by geekyjewel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jul 20, 2024 -

AutoNation Acura Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2024

Service rep Rolf was very professional, insightful and thorough. Saw a tire problem immediately, diagnosed the key issue with steering mechanism, find a service bulletin that covered this under warranty a More

by ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Jun 25, 2024 -

AutoNation Acura Stevens Creek responded

Ram, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 23, 2024

Great service, was very accommodating for travel if needed. Also very thorough and detailed oriented. More

by davidtnlum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea valencia
Jun 24, 2024 -

AutoNation Acura Stevens Creek responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

June 19, 2024

Excellent customer service. Recently experienced excellent customer service at a body shop. They promptly repaired my car, provided clear communication throughout the process, a More

by HT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Jun 20, 2024 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

June 17, 2024

Great customer service, from the day I purchased my car to up keep which is 6 years later!. More

by etblk03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 19, 2024 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2024

Dealership is under going construction but still offers great service. Clear pricing and approval process. Finally caught up with the digital age. More

by kylim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Jun 12, 2024 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Simple appointment scheduling. Excellent service. Timely updates. Even though the center is under construction, they’ve ensured that their customers are well taken care of and co More

by CI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Jun 11, 2024 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

Very professional. I have been going to this dealership for my car servicing last 6 years abs had no issues. More

by Shri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jun 12, 2024 -

AutoNation Acura Stevens Creek responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

great service even though the dealership is undergoing renovations. car was ready in time as promised. More

by rc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jun 12, 2024 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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