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AutoNation Acura Stevens Creek

Santa Clara, CA

Overview
Reviews
Vehicles
4.8
749 Reviews
Call Dealership (877) 225-0494
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4747 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 749 reviews

September 14, 2023

My service appointment went very smoothly. No surprises. Good Communication. Nicole stayed in text communication the entire appointment which I appreciate. More

by vicky449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dunn
Report | Print
Sep 18, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
September 06, 2023

We had a wonderful experience at AutoNation Acura Stevens Creek! Wali, our sales representative, together with his team provided us with exceptional customer service. We did not feel pressured at all durin More

by poopzie324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wali and his team on 09/04/2023
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Sep 09, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
August 23, 2023

They let someone else test drive the vehicle while I was in the process of buying it. Didn't give me a carfax. More

by bryon318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Raheb- sales consultant, Brandon Lofting- financial services dir.
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Aug 30, 2023 -

AutoNation Acura Stevens Creek responded

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (408) 758-5502. We hope to hear from you.

Helpful
August 19, 2023

Although I don't have an appointment, I can do the maintenance on the same day. The service attitude is also very good. More

by Evan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Aug 25, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
August 16, 2023

We always have a wonderful experience working with Ali. Working with Walli alongside Ali was a bonus. More

by Jul.Espinoza22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali and Walli
Report | Print
Aug 22, 2023 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful 2
August 11, 2023

Nicole is nice and she has very excellent service attitude. I am so lucky to have her taking care of my car maintenance at Stevens Creek Acura. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Aug 15, 2023 -

AutoNation Acura Stevens Creek responded

Hi Larry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
August 11, 2023

I drive my RDX with confidence knowing the service provided is up to date per recommended vehicle requirements recommended by Adam. More

by mendoza.delilah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gonzales
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Aug 15, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

Helpful
August 10, 2023

I showed up to the dealership to get an appraisal of my existing car and had already online looked at a vehicle. The salesman greeted me and from that point on the salesman/ sales manager/ finance manager More

by lisamnino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lopez
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Aug 13, 2023 -

AutoNation Acura Stevens Creek responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
August 07, 2023

The service of Acura Stevens Creek on my 20127 RDX A1 service and coolant flush is great. More

by autona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Aug 11, 2023 -

AutoNation Acura Stevens Creek responded

Hi Autona, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
August 05, 2023

I have purchased several vehicles at Auto Nation Acura. Excellent service every time. Brian and Johnathan did a great job,, More

by Rich Pate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian and Johnathan
Report | Print
Aug 09, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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