AutoNation Acura Stevens Creek

Fantastic experience! I recently purchased a 2014 Acura RDX from AutoNation and have never had a better car buying experience! From the first moment that I started working I recently purchased a 2014 Acura RDX from AutoNation and have never had a better car buying experience! From the first moment that I started working with Brian P to the moment where we took the car off the lot, it was an absolute pleasure working with them. Brian, along with the entire staff at AutoNation went out of there way to accommodate us and make us feel at home. They made sure to work with our schedule and meet all of our expectations. The service department was also exceptional both in planning our visit and then providing us with "White glove" service when we had the exterior / interior protection applied. I would highly recommend AutoNation and Brian to anybody that is looking for an Acura! More

05 MDX service Experieince - Phenomenal! Simply put, Ricardo Garcia is just awesome! I recently started taking my vehicle back to Stevens Creek Acura, long story as to why I stopped. Anyway Simply put, Ricardo Garcia is just awesome! I recently started taking my vehicle back to Stevens Creek Acura, long story as to why I stopped. Anyway, a factory recall brought me back and Ricardo kept me coming back. The guy actually sends me text messages to keep me updated with the status of my MDX... Unbelievable. There was no bait and switch, I am still getting the same great service to date. Their pricing is reasonable. The changes they have made to their service operations since I left are exactly what they needed and why I decided to try them again. I will continue to bring the MDX back to keep it in order!!! bk More

Awesome deal! I have worked with Henry Ong at Acura, and he was absolutely great! As a new car buyer of a 2015 RDX, I was naturally inclined to get the best possibl I have worked with Henry Ong at Acura, and he was absolutely great! As a new car buyer of a 2015 RDX, I was naturally inclined to get the best possible deal before spending a lot of money. Henry was very patient, courteous and friendly. I did not feel pressured into buying a car at all, and was given a lot of time to think about the deal he was offering. I came to AutoNation Acura of Stevens Creek after visiting other dealerships, and received a MUCH better offer than any of the previous ones combined! I would definitely recommend this dealership and Henry's assistance to any prospective buyer! More

Perfect dealership! Perfect dealership, had kids area, was able to buy the car with the specs I wanted in no time! Amir my sales guy was able to get me the deal I wanted. Perfect dealership, had kids area, was able to buy the car with the specs I wanted in no time! Amir my sales guy was able to get me the deal I wanted. I am super happy with my car! More

Honest Professional Services I took my car for a routine oil change but it got a serious oil leak. The leak damages the garage and driveway floor. I took the car back. They exami I took my car for a routine oil change but it got a serious oil leak. The leak damages the garage and driveway floor. I took the car back. They examined it immediately and to my surprise that they told me it was their fault due to a defective part. They said they would replace it in five minutes. They did it and finished it shortly. I was quite impressed by their honesty and professionalism. The shop manager, Taj, even offered a free complimentary oil service for my next visit. Unfortunately, there was still some leak. I took the car back and Adam helped me. This time, Adam worked with his team and made sure that the problem was identified. One part needed replacement and it was out of stock. He made the order immediately. When the part came, he called me immediately and scheduled the next day appointment to fix it. It was done beautifully. Adam went out of his way to make a potential nightmare to a pleasant experience for me. Afterwards, I told my friends and co-workers who have Acura, this dealer is very honesty and professional. Everybody makes mistakes. The importance is to admit the mistakes and correct them. Thank you, Taj and Adam. More

Superb customer service oriented service personnel...Darren Warner was excellent in his communication and follow-up during the servicing of my car...kept me informed of the status of the wor personnel...Darren Warner was excellent in his communication and follow-up during the servicing of my car...kept me informed of the status of the work on my car. No upselling with this service department...only performs the work that is needed and alerts you to potential upcoming service needed during your next service appointment. Dave Heavey is one of their best mechanics...has been servicing my car for a number of years and his work is always 100%! More

I approached AutoNation Acura of Stevens Creek. I met with Paul Kim. He is very nice to me and gave very good deal on my purchase of Acura 2014 RDX model. He explained me all the features of vehicle. The with Paul Kim. He is very nice to me and gave very good deal on my purchase of Acura 2014 RDX model. He explained me all the features of vehicle. The color I was looking for not on stock at this store he called other store and made it happen. I am so happy with this experience and definetely recommend to my friends. More

They do really care and address all concern about customer. Also do not make any unnecessary recommendation for extra stuff. There are few other dealer close by . However I drive to this dealer for customer. Also do not make any unnecessary recommendation for extra stuff. There are few other dealer close by . However I drive to this dealer for all my car services . Worth driving all the way to this dealer for the fact that they are reliable. More

I took my car in for B1 service. The appointment was done a day before. I retrieved Great quality service. Excellent customer service support from Ricardo! a day before. I retrieved Great quality service. Excellent customer service support from Ricardo! More

I feel this is the kind of service that should be extended to a customer , stright forward , polite and efficent. The person that help me was informative and explained detail everything that was do extended to a customer , stright forward , polite and efficent. The person that help me was informative and explained detail everything that was done on my car, ihad no questions. More