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AutoNation Acura Stevens Creek

Santa Clara, CA

4.8
749 Reviews

4747 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 749 reviews

October 26, 2023

Staff was friendly, professional, prompt. Service was finished before estimated time. Convenient shuttle service helped. More

by pawsitive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gonzalez, shuttle driver, Finance rep.
Oct 28, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 30, 2023

They have the worse financial person Brandon. Just to make a sale of the optional extended service "Acura does not even trust Acura." More

by I made it
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
bryan le
Oct 02, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 758-5502 to discuss what we can do to help.

Oct 02, 2023 -

I made it responded

I don’t think you can change that. It’s a personality problem. What’s done is done. First impressions last forever.

September 29, 2023

This place was nice and friendly to me. They helped me with all the questions I had and asked me what I was looking for to help me find the car for me. This guys were super cool with the wh More

by Reyalvarado12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis, Ashard, and Johnathan
Oct 02, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

September 28, 2023

Great experience. Adam is great to work with, and the lounge area is great to get work done while you wait. More

by mhernandez9669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 02, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 26, 2023

I had to recently take my Acura RDX for service and was happy with the service provided by Nicole at AutoNation Acura on Stevens Creek. - They are professional - Shuttle service offered for nearby loca More

by tsramki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Sep 28, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 25, 2023

Thank you so much for addressing the issue. Thank you Rohf for assisting me with all documentation in order to solve the problem about the idle. My family and I really appreciate in solving the More

by ryasana@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Sep 27, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

Andrea was really help full and was able to provide me on update on my car and was able to finish it faster then what i expected and she was really nice and answered all my questions. More

by acuratsx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Sep 24, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

The staff is very knowledgeable and welcoming. I’ve never had a bad experience here More

by e.rodz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole- Service Advisor
Sep 24, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 18, 2023

Rolf is amazing. He was able to guide me through the issues with the car in layman terms. More

by Sha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
Sep 22, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 14, 2023

Great service personnel. Got my car in and repaired in under two hours. Waiting room is nice and big with complimentary drinks and a tv. Was able to work on my laptop while I More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Rolf
Sep 18, 2023 -

AutoNation Acura Stevens Creek responded

Hi Ray, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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