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AutoNation Acura Stevens Creek
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Brought my RDX in for first service. I was at 8,000 miles and over six months since purchasing. I called the week before to set up appt. since the maintenance light had not come on. T I was at 8,000 miles and over six months since purchasing. I called the week before to set up appt. since the maintenance light had not come on. The young lady said "Definitely bring it in for your first service" When I arrived for my appt. Gianna met me and said "We will do the service this one time, and one time only because your maintenance light did not come on". This dealership needs a review of their service customer service. I had the time off during the week to bring my car in. Servicing should not always be about "is the light on", but what works for your customers. And then possibly say. "Of course we will take care of your first service" instead of making the customer feel bad about bringing their car in for service. Very disappointed. More
The advisor was very helpful with my car problem and explain to me the possible problem and cost to fix my car.and also contact my insurance to explain the car problem. explain to me the possible problem and cost to fix my car.and also contact my insurance to explain the car problem. More
Great service. We had Al come and help us within a few minutes of looking at cars. He was great and very helpful with searching for a new car. We had Al come and help us within a few minutes of looking at cars. He was great and very helpful with searching for a new car. More
I’ve had Sergio help me from the service department a couple times. The service and communication he provides is top notch. Could not be happier with the results. couple times. The service and communication he provides is top notch. Could not be happier with the results. More
Got there a little early, and there were two service assistants ready to help me out. Sergio ended up helping me out. He was polite and knowledgeable. Assessed my needs in an efficient, yet personable w assistants ready to help me out. Sergio ended up helping me out. He was polite and knowledgeable. Assessed my needs in an efficient, yet personable way. He sent me to parts and they got me the part I needed. More